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Liberty Mutual Insurance · 2 days ago

Associate Claims Specialist - Workers Compensation - Central Region

Virginia Beach, VA

Full-time

Hybrid

Entry, Mid Level

$49K/yr - $82K/yr

Liberty Mutual Insurance is a fast-growing company seeking Workers Compensation Claims Specialists within the Central Region. The role involves managing a caseload of claims, investigating them, assessing liability, and negotiating settlements while providing exceptional service to customers.

FinanceFinancial ServicesInsurance

Responsibilities

Manages an inventory of claims to evaluate compensability/liability

Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources

Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages

Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate

Evaluates actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims

Performs other duties as assigned

Qualification

Analytical skillsNegotiation abilitiesCustomer service experienceInterpersonal skillsInsuranceMedical terminologyLicensing requirements

Required

Effective interpersonal, analytical and negotiation abilities required

Ability to provide information in a clear, concise manner with an appropriate level of detail

Demonstrated ability to build and maintain effective relationships

Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent

Licensing may be required in some states