Brightspeed · 2 months ago
Senior Sales Program Manager
United States
Full-time
Remote
Mid, Senior Level
3+ years expBrightspeed is reimagining how people connect by providing fast, reliable internet connections. The Sales Program Manager will manage the end-to-end delivery of sales and referral programs, ensuring operational accuracy and measurable results to drive customer acquisition and engagement.
InternetTelecommunicationsWireless
Responsibilities
Lead day-to-day management and optimization of Brightspeed’s sales and referral programs, ensuring accurate setup, tracking, and fulfillment
Collaborate with Marketing, Sales, and Channel Operations to launch and promote referral campaigns that align with consumer sales priorities and brand messaging
Develop and maintain program documentation, process guides, and communication materials to support consistent execution and field readiness
Monitor program performance, providing reporting and insights on participation, conversions, incentive payouts, and ROI
Partner with Analytics and Finance teams to validate data accuracy, track budget utilization, and support forecasting for referral incentives
Coordinate with IT and vendor teams to maintain referral systems, troubleshoot issues, and implement enhancements
Ensure programs comply with legal, privacy, and financial controls while maintaining an excellent participant experience
Support additional consumer sales initiatives and incentive programs as part of the Sales Programs team
May perform other duties as assigned
Qualification
Required
Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent work experience
3+ years of experience in program or project management, sales operations, or marketing operations
Experience coordinating cross-functional initiatives and managing program performance metrics
Strong program and project management capabilities with attention to detail and operational discipline
Analytical thinker able to interpret data and translate insights into actionable improvements
Proficient in Microsoft Excel, PowerPoint, and CRM/marketing systems (e.g., Salesforce, HubSpot)
Excellent written and verbal communication skills with the ability to influence across functions
Strong collaboration and stakeholder engagement skills
Ability to manage multiple projects in a fast-paced environment with shifting priorities
Preferred
Experience managing referral, loyalty, or incentive programs in a consumer sales or telecom environment
Familiarity with Brightspeed products, sales channels, and customer acquisition processes
Project management certification (PMP, CAPM, or equivalent)
Benefits
Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
Host of voluntary benefits
Company
Brightspeed
Brightspeed provides fiber and broadband services, enhancing connectivity for homes and businesses with reliable telecom solutions.
1001-5000 employees
H1B Sponsorship
Brightspeed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2023 (15)
2022 (13)
Funding
Current Stage
Late StageTotal Funding
$6.51BKey Investors
Ohio Residential Broadband Expansion GrantN.C. Division of Broadband & Digital EquityOhio Department of Development
2025-09-15Grant· $13.8M
2025-08-15Debt Financing· $1.65B
2025-06-19Undisclosed· $575M
Leadership Team
Michel Combes
Executive Chairman of the Board and acting CEO
Amy Wulfestieg
Chief Communications Officer
Recent News
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2026-01-16
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2026-01-16
Company data provided by crunchbase