Core Health & Fitness ยท 2 days ago
Business Systems Analyst II - Salesforce (Hybrid role - Portland Metro Area) (59390)
Vancouver, WA
Full-time
Hybrid
Mid Level
3+ years expCore Health & Fitness is dedicated to providing innovative health and fitness solutions globally. They are seeking a Business Systems Analyst II - Salesforce who will play a crucial role in managing CRM-related functionalities, collaborating with business and technology groups to enhance application software initiatives, and ensuring the stability and performance of business systems.
FitnessHealth CareManufacturingWellness
Responsibilities
Collaborates with functional owners to understand business needs and implement applications and/or application enhancements using industry best practices
Defines and enhances methodologies and practices for the application life cycle management in line with best practice and practical experience of continuous improvement
Develops productive relationships with business leaders and respective functional leads across the organization to influence how CRM applications can enable new sources of value
Plans and manages small to large project initiatives to ensure goals and objectives are accomplished within the prescribed timeframe
Carries out project coordination activities and acts as a liaison between applications team and functional owners within the enterprise and facilitates meetings with constituents
Coordinates user acceptance testing
Understands existing third-party systems pertaining to the CRM ecosystem and works closely with third-party vendors including outsourced resources, implementation partners, and consultants to implement new projects and perform production support
Partners with Salesforce and ERP teams for small and large-scale engagements and helps to ensure adherence to the enterprise architecture
Manages the configuration and setup of the CRM-related solutions using the prescribed change management processes
Aids efforts to keep the business systems stable and improve performance through best practices in enterprise master data management, data integration, and underlying information infrastructure components
Understands CRM data architecture and flows and ensures existing data/information assets are identified, stewarded and leveraged across the enterprise. Helps develop analytical, ad-hoc and exception reports for business efficiency
Performs basic-to-advanced administrative functions including user account maintenance, reports and dashboards, automation flow and other routine tasks
Performs regular internal system audits and preparation for upgrades
Provide bi-weekly documentation detailing the progress made in the prior two weeks toward onboarding activities, developing process and technical proficiencies, areas where specific challenges are either being overcome or where help is needed, developing relationships both on the Technology team as well as with business constituents and/or vendors, and planned activities toward these ends for the coming two weeks
Qualification
Required
Bachelor's degree in computer science or a related degree, or equivalent experience
Three to five years of experience as a business systems analyst within a Salesforce.com environment
Strong functional knowledge in areas that may include customer service, sales & marketing, sales operations, quality and/or other functions within a CRM environment, especially with Salesforce.com
Proven expertise in Salesforce.com and be able to manage configurations and setups in the Salesforce environment
Documented history of successfully driving projects to completion
Strong analytical, data-processing and problem-solving skills
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, automation flows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce.com best practices and functionality
Strong data management abilities, including experience in mass data loads, upserts/inserts/deletes of SFDC data
High levels of personal integrity when conducting the professional affairs of the organization and dealing with sensitive and confidential data relating to risks and costs
Strong organizational skills, the ability to perform under pressure and manage multiple priorities with competing demands for resources
Strong communication skills with a proven ability to understand key business, technology, and interpersonal communications concepts and communicate effectively with technical staff and business stakeholders
Should be able to manage customer expectations regarding scope, schedule, and budgetary parameters
Engage with business leaders and end-users to understand the requirements as well as facilitate and collaborate with various groups to outline processes & application designs to improve efficiency. Demonstrated ability to understand and articulate moderate-to-complex requirements
Strong customer service orientation. Should be able to identify and prioritize IT-Tickets (production support), IT Requests (all other requested applications activity), technical and functional requirements
Skill at working within a team-oriented, collaborative environment
Comfortable working in situations where conflicting priorities, ambiguity, and/or opinions must be managed professionally
Proven ability to design and implement new processes and facilitate user adoption
Experience working with complex global organizations, satisfying needs of diverse users, meeting competing and sometimes conflicting priorities
Advanced skills and knowledge of Salesforce.com system administration
Preferred
Salesforce Administrator Certification preferred
Experience working with Service Cloud
Experience with Field Service a plus
Knowledge and concepts in ERP solutions such as Oracle is a plus
Company
Core Health & Fitness
Core Health & Fitness is a vertically integrated global manufacturer of commercial fitness equipment.
201-500 employees
H1B Sponsorship
Core Health & Fitness has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Gainline Capital Partners, LP
2020-02-11Private Equity
Leadership Team
Bryan K. O'Rourke
Chief Executive Officer
Ken Eastman
Chief Information Officer
Recent News
Company data provided by crunchbase