HCA Healthcare · 8 hours ago
Customer Service Coordinator - PRN
San Antonio, TX
Part-time
Onsite
New Grad, Entry LevelHCA Healthcare is a leading healthcare provider dedicated to the growth and development of its colleagues. The Customer Service Coordinator - PRN is responsible for ensuring effective registration for procedures for both patients and physicians, providing excellent communication, and performing clerical duties.
BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries; and ensures availability of treatment information by updating and retrieving patient records
Optimizes patients' satisfaction, referring physician satisfaction, and RIS modality resource (e.g.ImageCast) utilization by scheduling appointments appropriately in person or by telephone. Comforts patients and their family by anticipating anxieties; answering patients' questions; maintaining the reception area patient focused
Coordinate patient flow throughout facility and maintains awareness of schedule to minimize delays. Updates the designated Air Traffic Control (ATC) person on a regular basis. Maintains communication with scheduling staff throughout the day regarding schedule changes and time status; annotates all scheduling changes appropriately in the patient’s history notes
Maintains patient accounts by obtaining, recording, and updating personal demographics and financial information, including but not limited to waivers, ABN’s, financial responsibility forms; and notes all paperwork with appropriate instructions from MD preferences. Accurately follows collection policies and processes
Protects patients' rights by maintaining confidentiality of personal and financial information
Processes films/copy requests as needed and assists in the printing process; obtains outside previous films as needed and defined by STRIC policy
Qualification
Required
High School Diploma or GED
Employee completes initial and ongoing training and competencies as defined by facility which are specific to the needs of the patient population served
Preferred
RIS, Radiology Medical Records Training desired but not required
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HCA Healthcare
HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.
Founded in 1968
10001+ employees
H1B Sponsorship
HCA Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$8.51B2025-10-31Post Ipo Debt· $3.25B
2025-02-24Post Ipo Debt· $5.25B
2014-06-25Post Ipo Debt· $3.2M
Leadership Team
Nicholas Manning
Chief Executive Officer
Nick Lane
Regional Vice President Human Resources
Recent News
2026-01-15
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-11
2025-12-31
Company data provided by crunchbase