GHP Management · 1 month ago
ASSISTANT SERVICE MANAGER
Canyon Country, CA
Full-time
Onsite
Mid Level
$27/hr - $30/hr
3+ years expGHP Management Corporation is seeking an Assistant Service Manager to create a quality living environment for residents by maintaining properties. The role involves customer service, maintenance tasks, and leadership responsibilities within the maintenance team.
Property DevelopmentProperty ManagementReal Estate
Responsibilities
Foster a feeling of belonging and a high-quality living experience for residents!
Welcome and greet all guests and residents
Shows great service by following company values, our promise to employees, policies, and initiatives
Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors
Contribute to a positive online reputation
Demonstrates care through the completion of daily repair and upkeep of the community
Responsible for the preparation of vacant units for occupancy
Maintains a thorough knowledge of GHP policies and community policies, including OSHA (Occupational Safety & Health Act) standards and company safety policies
Delivers a quality result to residents by ensuring that repairs are completed thoroughly, in a timely manner and as per supervisor’s instructions
Completes tasks related to basic plumbing, i.e., leaky faucets, plunging toilets, and repair running toilets, repair tank contents, pulling and replacing toilets, caulking
Prepares unit walls including but not limited to painting, sanding, color matching and completing drywall repairs
Completes appliance repairs and services such as: replacing burners, rings, knobs, refrigerator shelves, lights, etc
Completes electrical tasks such as: installing switches, plugs, cord splicing, ballasts and bulbs, circuit breaker testing, and servicing exhaust fans
Repairs and replaces screens and doors as appropriate
Participates and assists in major appliance installations
Completes simple carpentry work such as – changing closet rods, replacing mirrors, fixing, review and installing drawers and drawer tracks, install and remove drape rods
Other duties as assigned
When staffing situation requires, completes unit painting projects to meet market ready requirements
Replaces, adjusts, and installs key lock, bolts, window locks, and as necessary makes keys, and installs latches
Responsible for the care, maintenance and inventory of all supplies and equipment owned by the property and/or GHP Management Corporation and maintaining a clean work area
Completes tasks related to moderate/advanced plumbing i.e. running a plumbing snake
Completes moderate/advanced electrical tasks such as: replacing light fixtures, installing a 3 way switch, problem solving electrical short
Troubleshooting issues, particularly in electrical
Demonstrates a high level of technical ability within the repair requirements of the community
Serves as Senior Maintenance Technician for the team and as such is responsible for completing more complex tasks
Assists the Maintenance Manager with unit inspections to ensure punch lists are complete and units are market and move in ready
Mentor, train assist other maintenance team members to help with their development and learning of new techniques
In the absence of the Maintenance Manager delegates and assigns tasks to the Maintenance Technician and provides guidance on what work orders to complete
As instructed, supervises and evaluates Service Technicians providing guidance where necessary in areas where improvement is necessary
Qualification
Required
Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment
3+ years in property management or hospitality as a technician or similar experience
Ability to communicate clearly and effectively
Ability to understand basic instructions verbally or in written form in English
Ability to multi‐task and have good organizational skills
Strong attention to detail, practical mindset
Ability to pass GHP Assistant Service Manager Test
CPO certification
OSHA certification
EPA certification
Mold certification
HVAC certification
Regular and physical attendance is required
Frequently move/traverse, ascend/descend stairs in/around apartment homes and community
Constantly positions self to bend, stoop, reach, lift
Frequently lift/move/carry 25lbs
Occasionally lift/move/carry up to 50lbs with/without assistance
Ability to remain in a stationary position for extended periods of time
Must have the ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble/manipulate objects
Ability to work around chemical cleaning solutions
Benefits
100% Employee coverage options for Medical, Dental, Vision.
401(k) plan with employer match
Robust Paid Time off benefits: Vacation, Sick Days, Holidays and Personal Days.
Employee Assistance program
Tuition Assistance
Dependent Care and Medical Flexible Spending Accounts
Life & AD&D Insurance
Pet Insurance
Employee Exclusive Discounts
Lucrative referral bonus program
Company
GHP Management
GHP Management provides property management and real estate management services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Janelle Braverman
Talent Engagement Partner
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