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Mimica · 2 weeks ago

Senior Solutions Engineer (Pre-Sales)

New York

Full-time

Hybrid

Senior Level

Mimica is on a mission to empower enterprises to work more efficiently through AI-powered task mining. The Senior Solutions Engineer will lead technical evaluations, manage POC plans, and act as a trusted advisor to customers, ensuring successful implementation and account growth.

Artificial Intelligence (AI)Machine LearningMapping ServicesSoftware

Responsibilities

Leading demos and supporting technical evaluations for the Mimica platform, ensuring a path to value realization and positive ROI

Building and executing POC plans with success criteria, managing scopes, expectations, and timelines, and acting as the point of contact for questions, issues, or escalations

Serving as the Voice of the Customer, providing insights to engineering and product teams and input for improvements and new feature development

Contributing to product documentation by adding clear explanations, examples, and how-to guides

Partnering with Marketing to deliver educational content such as blog posts, tutorials, and presentations

Assisting BDRs in identifying compelling use cases and tailoring messaging to value drivers specific to each industry, vertical, or function

Nurturing strong relationships with key decision-makers at all levels, turning them into advocates and champions

Acting as a trusted advisor for customers, deepening relationships and driving account growth including renewals and upsells

Qualification

Solution ArchitectureSales EngineeringEnterprise Software/SaaSEmpathyIntelligent AutomationCommunication SkillsProcess TransformationB2B Product IntroductionHigh-Growth Environments

Required

Background in Solution Architecture, Sales Engineering or Implementation/Management Consulting, shaping solutions that add strategic and quantitative value

Experience in devising and delivering complex enterprise software/SaaS solutions, tying them to customers' business initiatives, pain points and long-term roadmaps

Track record of successfully scoping, managing and executing pilots and production implementations, overcoming objections and removing friction in the pre-sales process

Superior communication skills with the ability to switch between being deep in the weeds and taking the 10,000-foot view when presenting to stakeholders

Empathy and product intuition – absorbing and interpreting feedback and working through and with others across functions to continually evolve Mimica's capabilities

Desire to continuously learn and improve your knowledge of our platform, our differentiating value and advancements in the Intelligent Automation domain

Preferred

Knowledge of AI, task mining, process transformation or related markets

Experience in successfully introducing B2B products to the market and/or new verticals

Comfortable working within high-growth environments – delivering value quickly and iteratively

Benefits

Generous compensation + stock options - aligned with our internal framework, market data, and individual skills.

Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.

Company-issued laptop*, remote setup stipend, and co-working budget

Flexible schedules and location

Ample paid time off, in addition to local public holidays

Enhanced parental leave

Health & retirement benefits

Annual learning & development budget - up to £500 / €600 / $650 per year

Annual workaways and regular virtual & in-person socials

Opportunity to contribute to groundbreaking projects that shape the future of work

Company

Mimica

Mimica shows enterprises where to streamline, standardize, and automate processes across the entire organization — with zero manual effort, and in as little as two weeks.

Founded in 2018