Capital Insight · 1 month ago
Director of Real Estate Operations
Los Angeles, CA
Full-time
Onsite
Director/Executive
$180K/yr - $180K/yr
10+ years expCapital Insight is a growing family office with a portfolio of hotels and shopping centers. They are seeking a highly experienced Director of Real Estate Operations to oversee all aspects of the real estate lifecycle, including acquisition due diligence, asset management, and vendor coordination.
Real Estate
Responsibilities
Lead the coordination and execution of due diligence for property acquisitions, including gathering and reviewing third-party reports, coordinating with brokers, attorneys, lenders, and consultants
Manage timelines and closing checklists to ensure seamless execution of real estate closings
Liaise with escrow officers, title reps, legal teams, and sellers to facilitate closings
Oversee day to day operational performance across hospitality, retail, and other commercial assets
Serve as the primary point of contact for third party operators, property managers, and key vendors
Review and monitor property level financials, budgets, forecasts, and operating metrics
Coordinate capital projects, renovations, and ongoing maintenance with contractors and consultants
Act as the primary point of contact for retail tenants, property managers, and leasing brokers
Oversee retail property operations to ensure performance aligns with ownership objectives and underwriting assumptions
Monitor rent collections, tenant sales reports, co tenancy compliance, and lease obligations
Coordinate lease renewals, amendments, and tenant improvements in collaboration with leasing brokers and legal counsel
Review and manage CAM reconciliations, expense recoveries, and operating budgets
Oversee capital projects, maintenance, and vendor performance to protect asset value and tenant relationships
Act as the primary liaison with hotel brands and franchise operators (Hilton, Marriott, IHG, etc.) to ensure compliance with franchise agreements and brand standards
Oversee hotel-level management teams and third-party operators, ensuring performance aligns with ownership goals and investment returns
Review and monitor P&L statements, STR reports, franchise audits, guest satisfaction scores, and labor/operating efficiencies
Support and oversee F&B operations, liquor licensing, and hotel-specific compliance requirements
Manage capital expenditure projects, including property improvement plans (PIPs), renovations, and brand-driven upgrades
Evaluate operational performance and recommend strategies for RevPAR growth, cost optimization, and guest experience improvement
Serve as the point of contact for all operational onboarding of newly acquired assets
Set up property-level systems for insurance, utilities, tax payments, vendor contracts, and compliance
Oversee third-party property managers and ensure alignment with ownership's goals
Coordinate ongoing capex projects and repairs with contractors and architects
Work closely with leasing brokers to track leads, LOIs, lease negotiations, and tenant improvements
Maintain accurate lease abstracts, rent rolls, and renewal calendars
Monitor property performance metrics and assist in preparing monthly and annual reporting, including P&L oversight and budget tracking
Manage all operational and legal documentation, including service agreements, vendor contracts, and insurance policies
Track property tax deadlines, insurance renewals, compliance filings, and permitting
Assist with lender reporting requirements and maintain relationships with loan servicers
Set up and manage bank accounts, handle banking-related tasks, and coordinate with accountants and finance teams
Serve as the liaison with all third parties, including franchise brands, lenders, attorneys, consultants, and city officials
Coordinate with internal and external legal teams on matters related to contracts, compliance, leasing, entity management, and disputes
Ensure legal documents are properly reviewed, executed, and stored
Track critical legal deadlines and support the legal team with document preparation and organizational tasks
Prepare assets for sale, including updating marketing materials, coordinating with listing brokers, managing estoppels, and supporting closing logistics
Qualification
Required
Minimum 10+ years of experience in real estate operations, asset management, or property management
Minimum 5+ years experience in property management or asset management of hotels
Deep understanding of the real estate lifecycle from acquisition through disposition
Excellent project management skills with a proven ability to manage competing priorities in a fast-paced environment
High-level proficiency in Excel and document organization tools
Strong communication and interpersonal skills; comfortable working with senior leadership, legal counsel, brokers, contractors, franchise brands, and third-party vendors
Proactive, independent, and capable of 'owning' tasks through completion
Preferred
Experience managing hotel and/or retail properties preferred
Benefits
Bonus
Benefits
Company
Capital Insight
Capital Insight is a nationally focused, family owned commercial real estate investment and development company based out of Los Angeles.
2-10 employees
H1B Sponsorship
Capital Insight has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase