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Geronimo Hospitality Group · 3 weeks ago

Host/Hostess - I.d. Delafield

Delafield, WI

Part-time

Onsite

New Grad, Entry Level

$12/hr - $12/hr

Geronimo Hospitality Group is a collection of award-winning boutique hotels, restaurants, and clubs that values hard work and creativity. As a Host/Hostess at I.D. Delafield, you will be responsible for greeting guests, managing reservations, and ensuring a positive dining experience for all customers.

Hospitality

No H1B

Responsibilities

Introduce yourself and greet customers with a smile and a welcoming attitude; maintain eye contact with the customer when speaking to them and acknowledge their requests

Understand the seating arrangements and timing of every table to be sat

Understand server patterns and what they are capable of in order to provide quality customer service

Prepare dining room by setting tables with clean, full condiments and tabletop menus

Use downtime to check with guests, fill waters and overall restaurant needs

Ensure carry-out orders are properly rung in and packaged before guest leaves

Leave a positive impression on the customers to ensure a return venture and potential word of mouth promotion