ABM Industries · 4 hours ago
Inside Sales Representative
Dunwoody, GA
Full-time
Hybrid
Entry Level
1+ years expABM Industries is seeking an Inside Sales Representative to generate and qualify new sales opportunities. The role involves converting marketing-generated leads into sales opportunities, building strong relationships with prospects, and collaborating with sales teams to drive revenue growth.
Facilities Support ServicesFacility ManagementJanitorial Service
Hiring Manager
Ashley Nelson
Responsibilities
Develop and maintain strong relationships with new customers, serving as the initial main point of contact to ensure satisfaction and address inbound inquiries via calls and webforms. Use Salesforce to track and manage customer interactions, maintain comprehensive records, and promote database hygiene through regular maintenance activities
Remain available to accept 20-30+ inbound inquiries a day
Build and nurture prospect relationships by performing needs assessments to identify pain points. Respond promptly to inquiries via phone and email and use Salesforce to prioritize and track opportunities as they move through the sales pipeline
Create tailored messaging, including email templates, call scripts, etc., to address prospects' needs, conducting 30 communication touchpoints daily (inbound, outbound, and email) to prospects
Present company products and services to potential clients, effectively communicating value propositions to drive sales. Track customer engagement using Salesforce to tailor follow-ups and communication strategies
Develop, educate, and qualify inbound leads within targeted markets, researching accounts to identify key players and generate interest. Stimulate opportunities and pass well-qualified leads to sales teams, ensuring they are fully informed for further development and follow-up
Partner with outside sales representatives to create and execute targeted outbound campaigns, utilizing Salesforce data to identify high-potential prospects, while ensuring seamless communication and alignment with field sales and operations teams to address client needs effectively
Maintain accurate records of all sales activities, customer interactions, and pipeline status in Salesforce. Familiarity with generating reports and using dashboards to track progress against key performance indicators (KPIs)
Stay informed about industry trends, competitor activities, and product knowledge to continuously improve sales techniques and strategies. Develop and increase industry/product knowledge to effectively position solutions across multiple vertical segments
Consistently achieve sales-qualified lead quotas to support revenue objectives
Qualification
Required
Strong selling instincts, excellent written/verbal communication, and relationship-building skills
Positive and energetic phone demeanor, excellent listening skills, and the ability to create tailored messaging
Highly organized, detail-oriented, and adaptable to changing priorities in a fast-paced environment
Ability to multi-task, prioritize, and manage time effectively
Team player with a proven ability to meet or exceed sales-qualified lead quotas
Motivated, persistent, and driven to succeed, with a self-starting attitude and strong work ethic
Skilled in Salesforce and CRM tools
Excellent problem-solving abilities and a high standard of ethics and integrity in all interactions
Ability to research accounts, identify key players, and continuously learn industry trends to drive results
Track record of successfully following up on leads and meeting/exceeding targets
Preferred
BA/BS degree preferred but not required
1-2 years in Sales Development or Lead Generation role preferred but not required
Familiarity with automated outreach tools and marketing automation software (e.g., Marketo) is a plus
Company
ABM Industries
ABM Industries is a facility management company that offers airport shuttles, wheelchair assistance, and janitorial services to businesses.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.2B2025-02-27Post Ipo Debt· $2.2B
1978-01-13IPO
Leadership Team
Scott Salmirs
President & Chief Executive Officer
Rene Jacobsen
EVP & Chief Operating Officer
Recent News
The Motley Fool
2025-12-19
Private Equity Wire
2025-12-19
2025-12-18
Company data provided by crunchbase