Tier II Network Application Support Tech jobs in United States
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Intelligent Waves ยท 2 weeks ago

Tier II Network Application Support Tech

positionMechanicsburg, PA
timeFull-time
remoteOnsite
seniorityMid Level

Intelligent Waves is a company that delivers mission-focused multi-domain operational expertise and innovation to the Government. As a Tier II Network Application Technician, you will provide hands-on application, network, and systems support for a Department of Defense communications platform, ensuring uninterrupted operations through troubleshooting and issue resolution.

Information Technology & Services
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Comp. & BenefitsbadNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Supporting a large scale full motion video architecture and proactively responding to and fixing issues with the application portal and networking backbone
Providing internal and external customers with responsive, concise and accurate status or service updates, issues and risks
Interacting in a technical team environment with software, network and systems engineers
Identifying documenting, tracking and escalating issues to the Tier III support group as necessary
Utilizing network related protocols and services as well as LAN/WAN implementation and troubleshooting
Providing assistance with large scale system and architecture implementation and operational support
Diagnosing system issues and fault isolation
Performing other duties as assigned
Shift rotation is required

Qualification

Linux/UnixTroubleshooting skillsWAN environmentsWeb-based technologiesNetwork protocols

Required

Experience with web-based technologies, Linux/Unix operating systems and generating DB queues
Knowledge of WAN environments and supporting infrastructure, including routers, switches and firewalls
Must have demonstrated rigorous troubleshooting skills on a large systems
Active Secret level clearance required with an upgrade to Top Secret once on the contract

Benefits

Medical
Dental
Vision
Paid PTO
Life and disability insurance
Technical training
Tuition bonuses

Company

Intelligent Waves

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Intelligent Waves, a veteran-owned organization, delivers secure, innovative technology solutions for federal defense and intelligence missions.
dateFounded in 2006
location
Reston, VA, US
people-size51-200 employees
web-link
https://intelligentwaves.com

Funding

Current Stage
Growth Stage

Leadership Team

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Marqus Hutchinson
Chief Technology Officer
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Amy Wood
Chief Financial Officer
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Company data provided by crunchbase