Konica Minolta Business Solutions U.S.A., Inc. · 5 hours ago
Sr. Mgr, Customer Solutions and Reconciliation
Ramsey, NJ
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expKonica Minolta Business Solutions U.S.A., Inc. is seeking a Senior Manager for Customer Solutions & Reconciliation to lead strategic initiatives across multiple client groups. This role focuses on ensuring accuracy and transparency in financial operations while driving process optimization and enhancing customer satisfaction.
Business IntelligenceCloud Data ServicesDocument ManagementEnterprise Resource Planning (ERP)Information TechnologyManufacturingMobile AppsPrintingUnified CommunicationsWeb Development
Responsibilities
Strategic Leadership: Influence decision-making and build alignment across cross-functional teams to achieve operational and financial goals
Negotiation & Issue Resolution: Lead negotiations and resolve complex account discrepancies with internal stakeholders and external clients to maintain financial integrity
Account Review & Oversight: Conduct periodic strategic reviews of customer accounts, proactively addressing concerns and ensuring compliance with internal standards
Reconciliation & Invoicing: Oversee invoice and payment reconciliation processes, ensuring timely resolution of discrepancies and adherence to best practices
Process Optimization: Analyze, redesign, and optimize account structures to streamline workflows, reduce errors, and enhance customer experience
Continuous Improvement: Identify gaps, implement best practices, and leverage technology/automation tools to improve speed, accuracy, and transparency
Team Leadership: Build, lead, and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous improvement
Cross-Functional Collaboration: Partner with internal teams (sales, finance, operations, service, customer service) and external stakeholders to deliver seamless account management and dispute resolution
Qualification
Required
Bachelor's degree or equivalent experience
10+ years of experience in account reconciliation or financial operations
3+ years in a manager role with proven ability to influence and negotiate at multiple levels
Proficiency in ERP systems and reconciliation tools
Advanced proficiency in Excel and Microsoft Office Suite
Company
Konica Minolta Business Solutions U.S.A., Inc.
Konica Minolta Business Solutions U.S.A., Inc. is revolutionizing the Workplace of the Future™.
5001-10000 employees
H1B Sponsorship
Konica Minolta Business Solutions U.S.A., Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (1)
2022 (5)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2021-04-06Acquired
Leadership Team
Frank Mallozzi
President, IPP
Todd Croteau
President: Global IT Services
Recent News
2026-01-13
Morningstar.com
2025-10-31
Company data provided by crunchbase