Marsh McLennan · 2 weeks ago
Certificate Specialist - Certificate Desk Lead, Business Insurance
Marsh McLennan Agency is a leading provider of business insurance and employee benefits solutions. The Certificate Specialist will support the Business Insurance team by managing certificate processes, ensuring compliance, and providing training and support to the team.
Financial ServicesProfessional ServicesService Industry
Responsibilities
Provide quality and timely support for day-to-day, renewal, and new business certificates
Ensure the certificate team meets daily turnaround goals
Delegate workload
Lead team discussions on new processes
Maintain compliance with third-party certificate of insurance vendors
Provide training and technical support to staff
Review policies for coverage accuracy
Maintain confidentiality of sensitive information
Qualification
Required
High school diploma or equivalent
Ability to organize, streamline, and prioritize workflow in a fast-paced environment
Strong communication skills to professionally interact with managers, clients, and customers
Intermediate PC skills including word processing and data entry; experience with Microsoft Office Suite
Ability to apply common sense understanding to carry out detailed instructions and handle variable situations
Commitment to accuracy, confidentiality, and customer satisfaction
Preferred
Some insurance courses preferred
Experience in underwriting, rating, billing, or prior insurance experience at an agency or related company preferred
MO or IL Producer's license (required if not already obtained)
Experience with industry-specific software (EPIC)
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
H1B Sponsorship
Marsh McLennan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (8)
2022 (6)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Recent News
2025-12-01
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2025-11-21
2025-10-17
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