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Akima · 14 hours ago

Giant Voice Field Technician (ROAD WARRIOR - Travel 95%)

Herndon, VA

Full-time

Onsite

Entry, Mid Level

$75K/yr - $80K/yr

2+ years exp

Cloud Lake Technology, an Akima company, is seeking motivated Field Engineers to support their Emergency Management Sustainment team. The role involves ensuring the reliability of critical communication tools and requires extensive travel and expertise in electrical or radio systems.

ConstructionConsultingCyber SecurityInformation TechnologyLogisticsManagement ConsultingSupply Chain ManagementTechnical Support

No H1B

Security Clearance Required

U.S. Citizen Only

Hiring Manager

Dee Sharma

Responsibilities

Serve as a technical authority for the installation, sustainment, and optimization of GV and AVNS systems, including associated electrical, RF, software, and infrastructure components

Exercise independent engineering judgment to assess system needs, design modifications, and validate or test equipment performance

Lead on-site incident response, root-cause analysis, and high-priority troubleshooting to ensure system reliability and compliance with SLA/KPI standards

Diagnose complex performance, access, and security issues associated with emergency notification systems and specialized software

Develop, maintain, and improve technical documentation, including detailed service reports, engineering updates, geospatial records, and SOPs

Provide expert end-user training and develop/advise on operational best practices for system use, maintenance, and troubleshooting

Oversee safe and compliant use of heavy equipment (boom lifts, scissor lifts, forklifts, bucket trucks, etc.) in support of system sustainment

Coordinate with Engineering, Security, Systems Administration, and OEM partners to resolve escalated technical challenges and drive continuous system improvement

Manage travel-based project schedules, prioritize competing tasks, and ensure the successful execution of multi-site sustainment activities

Support organizational standards, regulatory requirements, and quality assurance initiatives while representing Cloud Lake Technology as a senior technical professional

Qualification

Electrical experienceGiant Voice systems knowledgeTroubleshooting skillsJourneyman Electrician certificationHeavy-duty equipment operationVerbal communicationWritten communicationConflict resolution

Required

Ability to obtain a DoD Secret Clearance

Eligibility to obtain a company credit card

Minimum of 2 years of electrical experience or knowledge of Giant Voice (Federal Signal, Whelen, ATI, etc.) or LMR systems (Motorola, Kenwood, Harris)

Strong verbal and written communication skills

Excellent troubleshooting and conflict resolution abilities

Ability to work flexible hours and participate in on-call support

Must be able to lift 70 lbs and work at heights of 10+ feet

No fear of heights

This role requires 95% or above travel