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Grubhub · 1 day ago

Manager, Growth

Chicago, IL

Full-time

Hybrid

Mid Level

$128K/yr - $135K/yr

4+ years exp

Grubhub is a leading online food ordering company that champions restaurants across the country. They are seeking a Manager of Growth to drive insights for marketing investments, support tracking towards goals, and evaluate CRM marketing initiatives, ultimately influencing significant business decisions.

E-CommerceFood and BeverageFood DeliveryMarketplace

Responsibilities

Drive consumer and business insights to develop strategies for delivering growth and profitability using customer relationship management tools (e.g., push notifications, email)

Support defining the roadmap for Customer Analytics to evolve and deepen the understanding of customer needs and behaviors

Partner with Loyalty, Portfolio Analytics, Product, and Finance teams, amongst others, to identify growth opportunities, develop shared agendas, and drive meaningful in-market results

Apply sound, data-driven business judgment, weighing multiple factors, to determine and influence prioritization of marketing, pricing, and product investments across Grubhub

Perform goal tracking to meet the organization’s KPIs

Innovate and continuously advance your analytic capabilities and infrastructure to drive actionable consumer insights through reinvention of reporting and monitoring, automation, standardization, and democratization of data

Support organization-wide decision-making utilizing not only quantitative dimensions but also by pairing it with strong conceptual problem solving, effectively synthesized into impactful, outcomes-oriented insights