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Personetics · 3 weeks ago

Customer Business Analyst

New York, NY

Full-time

Hybrid

Mid Level

$90K/yr - $115K/yr

3+ years exp

Personetics is shaping the Cognitive Banking era by leveraging AI to provide actionable insights for banks. They are seeking a Customer Business Analyst to act as the primary point of contact for deploying their product, leading the implementation lifecycle and ensuring effective delivery to financial institutions.

AnalyticsFinanceFinancial ServicesFinTechInformation Technology

Responsibilities

Serve as the primary contact for a portfolio of financial institutions throughout the entire implementation lifecycle

Lead client onboarding and provide strategic guidance (including on-site workshops), ensuring a comprehensive understanding and effective use of Personetics’ solutions

Conduct detailed data analysis, including data mapping and integration processes, validating insights, and driving data remediation processes

Perform performance monitoring and statistical analysis to optimize and enhance product usage, client satisfaction, and overall effectiveness of deployed solutions

Respond to Business and Functional requirement requests

Design and write functional specs for customer requirements

Support the implementation team during users acceptance test

Work closely with business and technology units

Research, analyze and organize big data from both technical and business perspective

Analyze, specify, and validate new business requirements and participate in new product designs

Qualification

Business Analyst experienceSQLData MiningStatisticsAnalytical modelsCustomer facing experienceWriting specificationsHybrid work setupFinancial services experienceAI toolsCommunication skillsTeam orientedFast-paced environment adaptability

Required

3-6 years of experience as a Business Analyst / Functional Architect or a similar customer-facing role, preferably within Fintech or Banking technology sectors

A Bachelor of Science Degree (BS) in industrial Engineering, Information systems and similar

Customer facing experience (proven ability to lead sessions)

Hands on experience in SQL

Experience with Data Mining/designing analytical models

Statistics/data modeling/analytical background

Experience writing detailed specifications

Team oriented and yet able to work independently

Strong written and verbal communication skills are essential

Able to thrive in a fast paced environment and learn quickly

Ability to work in a hybrid setup from our New York office