CyS Capacitacion y Servicios Empresariales, C.A. · 3 weeks ago
Inside Sales Account Manager
PromptCare is seeking an experienced and motivated Inside Sales Account Manager to join their team. The role involves creating long-term relationships with customers, overseeing a portfolio of assigned clients, and actively seeking new sales opportunities while providing exceptional service.
Management Consulting
Responsibilities
Cultivate day to day relationships with assigned key referral sources, manage the referral process by acting as a liaison between the field and the inside operations teams, facilitate reports and provide status updates in a timely manner
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting relationships with those involved in the referral process
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status as identified
Collaborate with sales team to identify and grow opportunities within territory
Responds to client complaints/problems in a timely manner and to the client’s satisfaction by assisting with challenging client requests or issue escalations as needed
Maintains compliance to all applicable laws, regulations and SOPs at all times
Supports EVP, Sales in assigned task, including working with sales managers to organize weekly and monthly sales leadership information
Supports EVP with sales enablement and support functions
Qualification
Required
Solid experience with CRM software (e.g. Salesforce) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Preferred
BA/BS preferred
Benefits
Comprehensive Medical, Dental, and Vision Package
401(k) Plan with Company Match
Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
Life Insurance: Standard coverage with optional enhancements
Employee Assistance Program: Free counseling and coaching sessions
Emotional Well-being and Work-Life Balance Resources
Short & Long-Term Disability: Company-paid with optional supplements
Accidental Death and Dismemberment Insurance
FSA and HSA: Manage healthcare expenses
Commuter Spending Programs
Volunteer and Engagement Opportunities
Employee Referral Bonuses
Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans
Company
CyS Capacitacion y Servicios Empresariales, C.A.
Empresa de servicios dedicada al acompañamiento especializado en organizaciones para el logro de sus objetivos y para la mejora continua de Sistemas de Gestión de la Calidad, Ambiente, Seguridad y Salud Laboral.
Funding
Current Stage
Early StageCompany data provided by crunchbase