INTEGRO ยท 3 weeks ago
Customer Care Specialist & Admin Coordinator
Tampa, FL
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $46K/yrINTEGRO is a dynamic, fast-growing company looking for a Customer Care Specialist & Admin Coordinator. In this role, you will be the face and voice of the company, providing exceptional customer service and administrative support to ensure operational efficiency.
Information Technology & Services
Responsibilities
Customer Interaction: Be the primary point of contact for all incoming calls, providing polite and effective assistance
Administrative Support: Aid in call dispatching and maintaining or updating customer records, as well as, assisting with administrative tasks, such as data entry, filing, and maintaining customer records, to support the claims and accounts receivable department as needed
Team Collaboration: Work closely with various internal departments to ensure customer satisfaction and seamless operational flow
Ethical Standards: Manage sensitive information with utmost integrity and confidentiality
Qualification
Required
Communicative and Courteous: You have stellar communication skills, both verbal and written, and always interact professionally
Experienced in Customer Service: You've handled customer service roles effortlessly and with great care. Experience in automotive insurance claims is a plus but not mandatory
Financial Savvy: You have a basic understanding of accounts receivable and payable
Detail-Oriented: Your attention to detail ensures accuracy in all customer and financial records
Problem Solver: You are skilled at resolving customer issues efficiently
Tech Proficient: Google Workplace and Microsoft Office are tools you use with ease
Educational Background: A high school diploma is required
Preferred
Bilingual Abilities: This is preferred to accommodate a diverse clientele
Further certification in customer service or related fields is a plus
Benefits
Comprehensive Healthcare: Choose from medical, dental, and vision plans to fit your needs.
Retirement Savings: Plan for the future with our 401(k) savings and retirement plans.
Life Insurance and Paid Time Off: Benefit from life insurance and generous vacation days.
Company
INTEGRO
With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector.
Founded in 2012
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase