Resiliency LLC · 1 month ago
Mortgage Origination Production Manager
Oak Lawn, IL
Full-time
Hybrid
Senior Level
5+ years expResiliency LLC is seeking a Production Manager to oversee and drive the growth of their origination team. This hands-on leadership role involves recruiting, training, and supporting Loan Officers while ensuring efficient and compliant production across all channels.
ConsultingRecruitingStaffing Agency
Responsibilities
Recruit, hire, and train Loan Officers (Los) and sales support staff
Develop a structured onboarding and mentorship process for new Los
Build a culture of accountability, teamwork, and consistent production
Oversee daily loan pipeline activity to ensure timely closings
Partner closely with processing, underwriting, and closing teams to remove obstacles
Maintain high standards for loan quality, compliance, and customer service
Drive origination growth through coaching, lead management, and referral-partner engagement
Track key metrics (volume, pull-through, turn times, quality) and report to senior leadership
Ensure adherence to company policies, agency guidelines, and regulatory requirements
Support Loan Officers in building referral networks with real estate agents, builders, and financial professionals
Represent Crown Mortgage in the community with professionalism and integrity
Qualification
Required
Minimum 5 years' experience in mortgage origination, with at least 2 years in a leadership or production management role
Deep understanding of FNMA/FHA/VA guidelines, Encompass LOS, and retail mortgage operations
Proven track record of recruiting and developing successful Loan Officers
Strong interpersonal and leadership skills – able to coach, motivate, and hold teams accountable
Must reside within commuting distance of Oak Lawn, IL
Preferred
NMLS license preferred (active or previously held)
Company
Resiliency LLC
Resiliency LLC is one of the fastest-growing recruiting firms with its headquarter in Richmond, CA.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
E
Elochukwu O.
Co-Founder
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