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Public Consulting Group · 2 days ago

IT Business Analyst

Arizona, United States

Full-time

Hybrid

Mid Level

$55K/yr - $115K/yr

3+ years exp

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. The IT Business Analyst will collaborate with the Technology Consulting team to streamline operations and achieve strategic goals, while managing client interactions and project functions.

ConsultingManagement ConsultingService Industry

No H1B

Responsibilities

Reviews and is an expert in business operations for service and efficiency improvements

Evaluates programs and makes recommendations for improvements

Analyzes and interprets business documentation and government regulations

Prepare written reports and materials for clients with high quality and professionalism

Facilitates client discussions

Assesses best practices and provides technical assistance to clients

Manage daily project functions and client interaction

Works collaboratively with project teams and leads to complete deliverables and project objectives

Manages small projects, staff, and tasks with limited supervision while meeting and exceeding performance expectations

Delegates tasks and responsibilities to team members

Participates in business development and sales activities related to the practice and region

Contributes to and leads proposal writing teams, including writing sections, coordinating efforts, and preparing proposal submissions

Serve as a business analyst and subject matter expert on project engagements

Facilitate and manage software development life cycle activities such as requirements and JAD sessions

Drive Agile and Scrum processes and methodologies, and can work in these project environments

Create project artifacts, reports, and formal deliverables relative to project initiatives

Communicate and/or translate business challenges to IT teams and assist in developing solutions

Experience working in a project and deadline-driven environment; support the project schedule and deadlines, and assist with identifying, documenting, and resolving issues (and/or escalating to the appropriate level)

Support testing efforts with the test team and subject matter experts; understand the general flow of project work from design to development and testing phases

Identify and recommend business process improvements and support change management activities in support of projects and clients; a background working with training and writing end-user communications and reports

Qualification

Business analysisAgile methodologiesProject managementMicrosoft OfficeData analyticsPublic sector experienceWriting skillsPresentation skillsCreative problem-solvingAttention to detail

Required

Applicants must be located in OR, WA, NV, MT, or AZ

A commitment to exceptional client service and a high degree of professionalism in a client/project environment

The ability to work independently with minimal supervision on assignments, as well as the ability to work in team settings for meetings and project work; the ability to interact with various levels of management and with clients

A working knowledge of business analysis and project methodology, as well as the software development life cycle

Possess strong business writing skills, including requirements, business rules, and the ability to convey complex information in emails, reports, and discussions

Possess strong presentation skills to a variety of audiences (primarily in leading JAD or requirements review sessions); analysts need to be able to present and discuss information related to assignments to move projects forward toward decisions and approval and identify areas of risk

Possess strong Microsoft Office application skills, including MS Word, Excel, Visio, and Teams. Experience with requirements/defect management tools is a plus. Experience with data analytics/reporting tools (i.e., SQL, Power BI, other data management/analytics tools) as well as defect/test tracking tools

Experience working with public sector clients (healthcare, finance, corrections, welfare programs, etc.), as well as a general understanding of how government projects and budgets operate

The ability to understand both the service delivery system for programs administered by states and monitored by federal regulators

A willingness to accomplish goals and overcome challenges presented by clients, project teams, and management; be solution-oriented

Creative problem-solving ability and a consultancy mindset. Ability to recognize issues and identify solutions

A dedication to accomplishing goals and challenges presented by clients and management

The ability to learn, follow, evaluate, and improve upon current processes and client applications to get assigned work accomplished

The ability to use sound judgment to complete tasks and seek guidance when needed. Able to communicate status/progress with project managers, team members, and clients

Attention to detail and ability to work with extensive data sets with accurate results

Ability to move projects forward within a specific timeline and budget while working at a detailed level

Flexible, self-starter possessing intellectual curiosity. Enthusiasm for life-long learning and staying well-informed about current business issues

Bachelor's degree in computer science, public administration, communications, or business degree preferred

3+ years of relevant work experience

Preferred

Not required; however, certifications in business analysis and project management, such as Business Analysis Body of Knowledge (BABOK), Project Management Professional (PMP) Certification, Certified Scrum Master (CSM) or Agile certifications are a plus