Homebase · 1 month ago
IT Support Specialist, Part-Time (Hybrid)
San Francisco, CA
Part-time
Hybrid
Entry, Mid Level
$28/hr - $35/hr
2+ years expHomebase is a company dedicated to helping small businesses thrive through innovative solutions. They are seeking an IT Support Specialist to provide end-user support, manage AV technology, and assist with onboarding and security audits, ensuring the internal teams have the necessary tools and support to succeed.
Home DecorInternetRetailRetail Technology
Responsibilities
Lead new hire tech onboarding and offboarding processes, ensuring seamless setup and secure asset recovery
Manage, troubleshoot, and maintain all AV and conference room technology across our San Francisco office
Monitor internal ticketing system, providing timely Tier 1–2 support across macOS, Windows, SaaS platforms, and network issues
Support IT system audits, asset inventory, and access reviews to ensure compliance and readiness
Experiment with automation tools and AI-enabled workflows to streamline IT support and improve resolution velocity
Assist in IT initiatives related to security, automation, and infrastructure
Serve as the go-to IT support on-site during high-stakes meetings or company events
Qualification
Required
2+ years of IT support or helpdesk experience, ideally in a hybrid or in-office environment
Strong knowledge of macOS, Windows, and SaaS ecosystems (Google Workspace, Slack, Zoom, etc.)
Hands-on experience with MDM tools (Kandji, Intune), hardware setup, and asset tracking systems
Exceptional organizational skills and service orientation
Demonstrated curiosity around emerging tech and AI-driven support tooling
Ability to collaborate in the San Francisco office weekly, Monday - Wednesday. May be able to offer a 4th day, which can be remote
Preferred
Familiarity with scripting or automation tools is a plus (e.g., Bash, PowerShell, Zapier, or AI tools like GPT)
Benefits
Stock options + 401(k) with 4% match
Medical, dental, and vision coverage + FSA options
20 days PTO (hourly) + company holidays
Up to 12 weeks of paid parental leave (after 6 months of service)
Life insurance + short/long-term disability coverage
Work From Anywhere Month + meeting-free weeks yearly
Meals provided, commuter benefits, team offsites, and Customer Days
Company
Homebase
HomeBase is a home improvement and garden retailer.
5001-10000 employees
H1B Sponsorship
Homebase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$122.33M2018-11-22Debt Financing· $122.33M
2018-05-25Acquired
Recent News
2025-10-11
2025-10-11
Company data provided by crunchbase