Centerfield · 1 day ago
Coordinator, Client Success
Los Angeles, CA
Full-time
Hybrid
Entry Level
$50K/yr - $70K/yr
1+ years expCenterfield is a leading provider of digital marketing solutions, recognized for its innovative approach to customer acquisition. The Coordinator, Client Success will support account management teams in delivering exceptional client experiences and managing operational tasks to ensure timely execution of client deliverables.
AdvertisingMarketing AutomationSEMSoftware
Responsibilities
Support Client Success Account Management and Leadership teams in delivering high-quality client experiences across assigned programs
Act as a key operational and administrative partner to Account Managers, helping ensure client deliverables, requests, and communications are prioritized and executed accurately and on time
Develop foundational knowledge of Centerfield products, services, and internal systems to support client programs and prepare for future account ownership
Assist in managing client requests, campaign updates, and product changes by coordinating across internal teams and suppliers
Support client reporting and invoicing processes, including data validation, adjustments, and documentation, as needed
Help refine client profiles, program documentation, and reporting to support optimal performance and client satisfaction
Communicate potential risks, issues, or quality concerns to Client Success leadership, Business Development, and product teams
Participate in internal and client meetings as needed, including presentation preparation, note-taking, follow-ups, and action item tracking
Track tasks, timelines, and deliverables to ensure consistent follow-through and accountability
Qualification
Required
1–2 years of professional experience in customer service, client support, account coordination, or related roles
Strong interest in building a career in client success or account management
Exceptional attention to detail with a process-driven mindset
Ability and willingness to build positive relationships with clients and internal stakeholders
Strong analytical skills with the ability to understand client needs, assess situations, and escalate appropriately
Ability to develop solutions in real time during customer interactions, with guidance from senior team members
Critical thinker, with the ability to roll up your sleeves and get creative
Self-motivated and proactive worker, with ability to work both independently and in collaborative team environments
Team player, with a strong sense of ownership and a 'get things done' attitude
Excellent written, verbal and interpersonal communication skills
Ability to work under pressure, manage competing priorities, and meet deadlines in a fast-paced environment
Positive, upbeat, and professional demeanor when working with customers and cross-functional teams
Strong organizational and decision-making skills
Detail-oriented team player with superior follow-through and accountability
Above all, ethical, honest, fair and maintaining high integrity
Flexibility in work hours depending on client meeting schedules across multiple time zones
Preferred
Knowledge of and experience with digital and/or affiliate marketing, including paid media advertising
Proficient in Microsoft Office tools (especially, Microsoft Excel and PowerPoint); comfort working in multiple internal systems and dashboards
Experience in JIRA, Asana, Tableau, Looker, and Call Center Knowledge
Company
Centerfield
Centerfield is a Advertising Technology & Search Engine Marketing platform.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$292MKey Investors
Prospect Capital CorporationH.I.G. Growth PartnersH.I.G. Capital
2020-01-21Acquired
2017-02-08Debt Financing· $136M
2017-01-31Private Equity· $156M
Leadership Team
Zach Robbins
SVP, Strategy & Operations
Chad Lovell
President, Insurance
Recent News
SearchEngineLand
2025-09-13
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2025-09-13
2025-08-25
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