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MercyOne · 14 hours ago

Office Receptionist, Orthopedic Care

Davenport, IA

Full-time

Onsite

Entry Level

1+ years exp

MercyOne is a health care provider focused on improving the health of communities. They are seeking an Office Receptionist responsible for coordinating patient activities, processing registrations, and serving as the initial point of contact for patients.

Health CareHealth DiagnosticsHospitalMedicalNon ProfitPersonal HealthPrimary and Urgent Care

Responsibilities

Coordinating all patient activities including greeting patient/families

Processing patient registrations in an efficient and courteous manner

Obtaining accurate patient demographics and insurance information

Obtaining all necessary consents

Serves as the initial point of contact for patients coming into the clinics

Ability to explain patient account charges

Insurance verification and data entry for patient charges

Greets, instructs, directs and schedules all patients and visitors

Transfers incoming phone calls to appropriate clinic staff and physicians

Serves as a liaison between patient and medical support staff including organizing and coordinating request to Provider’s inbox and completing medical records request