FRONT DESK TEAM MEMBER jobs in United States
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Crescent Hotels & Resorts ยท 3 weeks ago

FRONT DESK TEAM MEMBER

Crescent Hotels & Resorts is a hospitality company seeking to hire a Front Desk Team Member at the Delta Hotel by Marriott Virginia Beach Waterfront. The role involves greeting and registering guests, checking them out, and ensuring outstanding guest service while maintaining high standards of personal appearance and office organization.

HospitalityLeisure
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Growth Opportunities

Responsibilities

Greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability
Executes guest reservation, check-in, checkout, and payment and service procedures as outlined in brand training materials and in compliance with brand quality assurance standards
Maintain high standards of personal appearance and grooming which includes, wearing the proper uniform and name tag when working
Ensures front desk and office (including files) are maintained in a clean and organized manner
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary
Maintains proper control over keys, safe deposits, and all company and guest property and confidential information
Other duties as assigned supporting guest satisfaction

Qualification

Guest serviceProblem solvingOrganizational skillsCommunication skillsTeamwork

Required

Responsible for greeting and registering guests and checking guests out of the hotel
Executes guest reservation, check-in, checkout, and payment and service procedures as outlined in brand training materials
Maintains high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working
Ensures front desk and office (including files) are maintained in a clean and organized manner
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary
Maintains proper control over keys, safe deposits, and all company and guest property and confidential information
Other duties as assigned supporting guest satisfaction

Benefits

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members (for FT and PT Associates)
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you!
Discounts with our Crescent managed properties in North America for you & your family members
Marriott Employee Room Rate Discount Program

Company

Crescent Hotels & Resorts

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This is the guiding principle that drives every aspect of hotel operations through Crescent Hotels & Resorts.

Funding

Current Stage
Late Stage

Leadership Team

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Mike Metcalf
Chief Operating Officer
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Dawn Gallagher
Chief Commercial Officer
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Company data provided by crunchbase