Sr. Manager UX Design, AWS Fintech Research & Design jobs in United States
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Amazon Web Services (AWS) · 1 day ago

Sr. Manager UX Design, AWS Fintech Research & Design

Amazon Web Services (AWS) is seeking an exceptional Senior UX Manager to join their Research & Design team. In this role, you'll lead a team of designers and researchers while driving AI-first research and design operations across the Finance ecosystem, delivering deployment-ready products and ensuring operational excellence.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
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H1B Sponsor Likelynote

Responsibilities

AI-First Research & Design Operations
Establish and evolve research and design operations with an AI-first approach, implementing automated research mechanisms that reduce discovery cycles
Build scalable UX processes and mechanisms including design toolkits, research templates, journey maps, and impact measurement methodologies
Drive operational excellence through telemetry coverage, real-time analytics on task completion rates, page load times, and error rates across AWS Fintech products
Ensure WCAG AA and AAA accessibility compliance for enterprise products
Drive platform adoption across the Finance ecosystem including Uno (AWS Finance central system), QuickSuite (AI-powered analytics), and Cloudscape (AWS Design System)
Build and maintain strategic partnerships across multiple finance and business intelligence teams across Amazon
Contribute to the 'Partner Patterns' program with Cloudscape, scaling design system adoption with Amazon-wide finance teams
Collaborate on cross-organizational initiatives with product, engineering, and business teams
Deliver deployment-ready products through Roster (headcount management for tens of thousands of employees), AMPS (budget lifecycle management for billions in spend), and other AWS Fintech platforms
Enable your team to create features across the AWS Fintech product ecosystem, contributing to senior leadership goals and organizational objectives
Own senior leadership, CFO-level, and org-level goals; co-author annual operating plan documents summarizing research and design impact and headcount requests
Establish and track customer experience metrics across multiple products, driving measurable improvements in satisfaction and ease of use
Balance hands-on design work with team leadership, contributing directly to high-priority projects while enabling team success
Lead and develop a team of designers and researchers across product design, user research, and design systems
Build a high-performing team culture focused on innovation, customer obsession, and operational excellence
Provide coaching, mentorship, and career development to help team members grow and advance
Drive hiring and promotion decisions to build future design leaders
Conduct performance management and ensure team alignment with Amazon Leadership Principles

Qualification

UX DesignAI/ML Product DesignTeam LeadershipScalable Design ProcessesEnterprise SaaS DesignCross-Organizational PartnershipsPerformance ManagementCoachingAgile EnvironmentsPresenting to LeadersMentorship

Required

10+ years of design experience with 5+ years leading multi-disciplinary design teams
Experience managing and developing designers and researchers
Experience delivering end-to-end product experiences from concept to launch
Track record of building scalable design processes and operations

Preferred

Experience designing enterprise SaaS or financial products
Track record of building partnerships across organizations and influencing without authority
Experience with AI/ML product design
Experience presenting to and advising senior leaders
Experience working embedded with product and engineering teams in agile environments
Success developing team members and driving promotions

Benefits

Equity
Sign-on payments
Full range of medical, financial, and/or other benefits

Company

Amazon Web Services (AWS)

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Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

H1B Sponsorship

Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

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Matt Garman
Chief Executive Officer
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Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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Company data provided by crunchbase