Fidelis Care - New York · 1 week ago
Health Benefit Rep - Bilingual Spanish and Creole
Westbury, NY
Full-time
Hybrid
Entry, Mid Level
$23.23/hr - $39.61/hr
2+ years expFidelis Care is a diversified national organization transforming the health of communities. The Health Benefit Representative (HBR) is responsible for selling Fidelis Care products by identifying membership growth opportunities, educating individuals on health services, and assisting them through the enrollment process.
AssociationCommunitiesHealth CareInsurance
Responsibilities
The HBR interacts directly with individuals, first conducting a needs based analysis to better understand and recommend the best product for their unique needs
They educate individuals on healthy lifestyles, preventive care services and assist them through each step of the application and enrollment process
This position may represent Fidelis Care at various community events, marketing sites, and in an individual’s home
By virtue of understanding and serving the individual’s needs, they generate referrals from the individuals they have assisted for other individuals that may benefit from one of Fidelis Care’s products
The successful HBR also builds and establishes relationships within the community in order to find new opportunities and sites in their assigned territory
The HBR may routinely deliver presentations in order to educate and promote Fidelis Care products
This includes presentations to individuals, groups, providers, community based organizations and local businesses leaders
The HBR thoroughly and completely understands and regularly uses the Sales Force CRM as an activity tracking and lead/referral tracking tool, to manage appointments and follow up, manage their calendar and report on activity to their management
They also are fluent and can articulate the QCMI program, are knowledgeable of the provider networks in their territory and have a working knowledge of Fidelis Care’s care management approach
Qualification
Required
Candidates Must Live in the state of NY
High School diploma or GED
Basic computer skills
Driver's License required
Specific language skills may be required by some plans
Preferred
Bilingual English/Spanish And Creole
2 to 5 years prior experience in managed care, sales, customer service or related experience
Benefits
Competitive pay
Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Company
Fidelis Care - New York
Fidelis Care - New York is proud to provide quality, affordable health coverage for more than 2 million members, at all stages of life.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-09-13Acquired
Leadership Team
Thomas Halloran
EVP & CFO
Andi Gillentine
Plan Chief Operating Officer
Recent News
Rochester Business Journal
2025-11-29
2025-11-08
Central New York Business Journal
2025-11-06
Company data provided by crunchbase