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CapMetro · 3 weeks ago

Quality Assurance Specialist II, Vehicle Maintenance

Austin, TX

Full-time

Onsite

Mid Level

3+ years exp

CapMetro is Austin's regional public transportation provider, dedicated to delivering safe and reliable transportation options. The Quality Assurance Specialist II is responsible for ensuring fleet maintenance quality assurance through inspections, monitoring compliance, and developing quality control guidelines.

Public TransportationTransportation

Responsibilities

Inspect all rail, bus, and paratransit vehicle equipment, and monitor processes and work performed for compliance with federal regulations, contract specifications, and maintenance standards

Inspect and test repairs performed, and parts received, give feedback, develop quality assurance, and control guidelines and standards in cooperation with participating employees

Maintain a file system to monitor status and track improvement of overall fleet maintenance

Develop and submit weekly and monthly contract compliance reports including quality assurance and quality control, preventive maintenance, tire condition, oil samples, rebuild program and other maintenance related requirements

Require a clear understanding of the contract scope of service requirements

Develop and maintain a quality assurance and quality control work plan that ensures contract compliance

Perform Service provider quality assurance and quality control duties for fixed route contracts, including the operations and system as it relates to the overall customer experience, facility inspections, monitoring radio/ITS data, vehicle pull out inspections, and service inspections

Provide assistance and support to supervisors, mechanics, service island employees, parts room, warranty staff etc. to troubleshoot, diagnosis, analyze, overhaul, repair, service and maintain equipment with a focus to prevent and solve problems

Test drive equipment

Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by ensuring staff follows safety and security policies, considers safety in every action, and ensures safety and security concerns are reported

Perform other duties as required and/or assigned

Qualification

Automotive engineeringVehicle maintenanceBus inspectionClass B CDLTechnical report writingInterpersonal skillsCommunication skillsProblem-solving

Required

Bachelor's degree in automotive engineering, vehicle maintenance or related field. Related experience may be substituted on a year-for-year basis for up to four years. Coursework in heavy-duty vehicle maintenance theory and repair including body, frame and chassis, axles, steering, brakes, electrical, engines, transmissions, air systems, or other pertinent course work

Three (3) years' experience in bus or heavy vehicle maintenance repair including two (2) years at CapMetro or another transit or fleet operation

Ability to operate transit buses in a safe and efficient manner

Ability to read and interpret technical information related to bus operations and maintenance, to troubleshoot and solve mechanical, electrical, pneumatic, and hydraulic systems, to write objective reports based on observations and inspections

Knowledge of transit bus technical systems and of transit and manufacturing safety rules

Ability to learn computers to write inspection reports, develop and use spread sheets to track projects, use electronic mail to communicate, and organizer to maintain calendar appointment

Strong interpersonal, verbal, and written communications skills and ability to give construction feedback to mechanics, service and clearing employees and to maintain relations with vendors

Exemplary safety record