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Family Dollar · 3 weeks ago

Manager of Instructional Design

Chesapeake, VA

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Family Dollar is seeking a Manager of Instructional Design to identify, develop, and deliver training programs while leading change management processes. The role requires strategic thinking and hands-on expertise in instructional design and collaboration with teams to drive high performance across divisions.

Retail

Responsibilities

Develop and maintain course design schedule

Demonstrate competence with design, concepts, techniques and processes that support effective adult learning using all environments: print, web-based, classroom, etc

Demonstrate a working knowledge of learning management systems (administration, tracking, and basic technical requirement – Workday Preferred)

Design and develop content for web-based delivery

Convert source documents, procedures, processes into interactive online learning programs

Demonstrate experience in developing paper-based training modules

Demonstrate experience in delivering interactive training face-to-face to associates at all levels in the organization

Demonstrate process mapping skills by documenting complex workflows or tasks into effective learning aids or procedures

Be pro-active in making recommendations, developing and implementing performance improvement practices

Work with Operations, Logistics and other divisions to determine new course needs

Evaluate and modify existing courses to ensure they continue to meet the training need

Manage creation of high-quality instructional videos, animations, and other multimedia assets

Plan, film, and edit video content for a variety of purposes including training, internal communications, executive messaging, and promotional campaigns

Collaborate with stakeholders to develop video concepts, scripts, and storyboards

Partner with executive leadership on pre-production, production, and post-production to develop polished, professional video content for internal and external audiences, including town halls, strategic updates, and thought leadership

Operate cameras, lighting, and audio equipment to capture professional-grade footage

Support development of communication materials that promote learning programs and drive engagement

Ensure consistency in tone, branding, and messaging across all learning and communication touchpoints

Maintain a library of digital learning assets and ensure accessibility and brand consistency

Qualification

Instructional designLearning management systemsMultimedia productionVideo editing softwareWeb-based training developmentGraphic softwareProject managementStress managementWriting skillsHigh initiative

Required

Masters Degree in Instructional Design or equivalent combination of education and experience

Minimum of 10 years' experience in adult learning environment with a proven track record of initiating, researching, planning, and driving the completion of concurrent comprehensive training initiatives

Extensive experience with web-based training development tools, Microsoft Office, Project, screen capture tools, illustration/graphic software

5 + years of experience with MX Studio (Flash, Dreamweaver, and Fireworks)

5 + years of experience in the use of video editing software (Adobe Premier Preferred)

5 + years of experience in videography, video editing, or multimedia production

Must have working knowledge of Synthesia or other AI software

Excellent writing, grammar, and editing skills

Demonstrate a high level of initiative

Must have the ability to manage multiple projects

Ability to organize, prioritize, execute, and project manage multiple projects concurrently

Must be able to cope with high stress situations and meet strict deadlines

Preferred

Workday Preferred

Adobe Premier Preferred

Company

Family Dollar

Glassdoor2.9

When it comes to getting value for everyday items for the entire family in an easy to shop, neighborhood location, Family Dollar is the best place to go.

Founded in 1959

Charlotte, North Carolina, USA

10001+ employees