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Truist · 4 weeks ago

Client Care Servicing Specialist - Spanish Care English/ Spanish

Arlington, TX

Full-time

Onsite

Entry Level

1+ years exp

Truist is a financial organization seeking a Client Care Servicing Specialist fluent in Spanish and English. The role involves managing incoming calls for routine inquiries and providing exceptional client service while advocating for client needs and ensuring effective resolution of issues.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Deliver care through exceptional client service and create a differentiating client experience while providing support to internal and external clients by executing on the Truist Purpose, Mission and Values

Qualification

Client servicing experienceFluent in SpanishMicrosoft OfficeProblem-solving skillsInterpersonal abilitiesWritten communicationVerbal communication

Required

High School diploma, or equivalent education and related training or experience

One year of client servicing work experience (call center, retail, hospitality, medical, etc.)

Proficiency in computer applications (e.g. Windows, Microsoft Office), technical skills, interpersonal abilities, problem-solving skills and ability to work efficiently across multiple platforms

Proficiency in written and verbal communications (including grammar and spelling)

Satisfies regulatory requirements for holding the position, including meeting the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act

Preferred

Prior experience working in a call center or high volume/fast-paced work environment

Prior experience in a client-facing role

Background in supported departments and/or products

Benefits

Medical

Dental

Vision

Life insurance

Disability

Accidental death and dismemberment

Tax-preferred savings accounts

401k plan

No less than 10 days of vacation

10 sick days

Paid holidays

Defined benefit pension plan

Restricted stock units

Deferred compensation plan

Company

Truist

Glassdoor3.3

Truist is the sixth-largest commercial bank in the U.S.

Founded in 2019

Charlotte, North Carolina, USA

10001+ employees

https://www.truist.com

H1B Sponsorship

Truist has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (313)

2024 (247)

2023 (288)

2022 (275)

2021 (278)

2020 (270)