Morgan Stanley ยท 5 days ago
Director Crypto Trade Support & Services
South Jordan, UT
Full-time
Onsite
Mid Level
4+ years expMorgan Stanley is a leading financial services firm that helps clients reach their goals by managing and allocating capital. The Director of Crypto Trade Support & Services will lead the team responsible for overseeing daily operations and ensuring efficient trade lifecycle processing while driving strategic initiatives and managing risks.
Asset ManagementFinanceFinancial ServicesLending
Responsibilities
Supervise a team of associates and supervisors; conduct 1:1s, performance reviews, and career development planning
Attract, retain, and develop talent aligned with WM Operations leadership principles
Direct daily crypto trade support activities, including lifecycle management, reconciliations, and exception resolution
Ensure Tier 3 client service escalations are resolved promptly and documented in Salesforce
Act as primary liaison with Zero Hash and internal partners (Risk, Technology, Finance) for data integrity and issue resolution
Oversee governance and control frameworks, ensuring compliance with firm policies and regulatory standards
Implement robust oversight of operational risk, including RCSA alignment and escalation protocols
Maintain readiness for BCP events and confirm operational continuity across regions
Drive process improvement, automation, and integration projects to enhance efficiency and scalability
Contribute to roadmap planning for crypto operations and vendor enhancements
Qualification
Required
Minimum 4-6 years in trade support or operations leadership within financial services
Proven ability to manage high-performing teams and complex operational environments
Strong communication and stakeholder management skills; ability to influence across internal and external partners
Series 99 license
Preferred
Experience with crypto or digital asset operations, reconciliations, and vendor management
Familiarity with Salesforce case management and operational reporting tools
Background in WM Operations governance and risk frameworks
Benefits
Some of the most attractive and comprehensive employee benefits and perks in the industry
Company
Morgan Stanley
Morgan Stanley is a financial services company that offers securities, asset management, and credit services.
10001+ employees
H1B Sponsorship
Morgan Stanley has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (222)
2024 (195)
2023 (173)
2022 (153)
2021 (165)
2020 (173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-05IPO
Leadership Team
James Gorman
Chairman and CEO
Ted Pick
Chief Executive Officer (CEO)
Recent News
2026-01-18
2026-01-17
Company data provided by crunchbase