Human Interest · 7 hours ago
Sr Jira & Confluence Administrator
United States
Full-time
Remote
Senior Level
$145K/yr - $175K/yr
5+ years expHuman Interest is a high-growth fintech company on a mission to provide accessible retirement benefits to all workers. The Senior Atlassian Administrator will optimize the Atlassian tool suite to enhance productivity and collaboration across teams, ensuring effective management of their work processes.
Employee BenefitsFinanceFinTechRetirementWealth Management
Responsibilities
Own the administration of our cloud-based Jira, Jira Service Management, and Confluence instances with a heavy focus on dashboards and reporting
Manage third-party apps and integrations between Atlassian and other systems such as Salesforce, Slack, Github, and PagerDuty
Handle routine Jira and Confluence support requests
Assist users with Confluence wiki content management and customization, promote adoption of internal wiki knowledge base
Serve as the primary Atlassian subject matter expert, proactively advising executive leadership (including the CTO) on strategic tooling roadmaps, investment decisions, and platform scalability
Own the annual licensing lifecycle for the entire Atlassian tool suite and related third-party applications, managing budget and vendor relationships
Lead the design and implementation of optimized, scalable, and user-friendly workflows that enforce best practices and enhance efficiency for engineering, product, and business teams
Collaborate with internal stakeholders to understand their business processes and determine ways to optimize and improve them within Jira
Utilize your systems design skills to tailor Jira workflows and related configurations for complex and high impact projects
Support strategic initiatives: growth and scaling, automation efficiencies, business continuity and security, and data integrity
Qualification
Required
5+ years Jira/Confluence admin experience
Demonstrable experience integrating Atlassian with complimentary systems using third-party apps or custom scripts
Strong knowledge of JQL, Jira automations, and dashboard and reporting tools such as eazyBI, Structure, Rich Filters, and Advanced Roadmaps
Strong understanding of Agile project management methodologies
Deep expertise in Atlassian Cloud administration and understanding of governance and security best practices within a cloud environment
Excellent problem-solving skills, process implementation skills and ability to balance multiple, competing priorities
Proven ability to act as a mentor, trainer, and consultant to stakeholders, translating complex technical configurations into clear business requirements and processes
Excellent oral and written communication skills, ability to articulate complex technical ideas clearly and concisely
Expert guidance; you know the best ways to use Atlassian products and you proactively and effectively communicates pitfalls to stakeholders
Preferred
Atlassian Certified Professional (ACP) certification (e.g., ACP-120 Jira Administrator for Cloud, ACP-420 Managing Service Projects for Cloud, ACP-620 Managing Jira projects for Cloud) is highly preferred
Nice to have: experience with eazyBI, Rich Filters, Structure, Salesforce Connector for Jira, familiarity with Jira REST API's
Benefits
A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
Top-of-the-line health plans, as well as dental and vision insurance
Competitive time off and parental leave
Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
Lyra: Enhanced Mental Health Support for Employees and dependents
Carrot: Fertility healthcare and family forming benefits
Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
Monthly work-from-home stipend; quarterly lifestyle stipend
Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.
Company
Human Interest
Human Interest is a 401(k) provider that helps employees of small and medium-sized businesses save for retirement.
501-1000 employees
H1B Sponsorship
Human Interest has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (5)
2022 (2)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$914.6MKey Investors
Morgan Stanley Tactical ValueBlackRockThe Rise Fund
2025-10-31Series Unknown· $100M
2025-08-04Series E· $50M
2024-07-17Series E· $242M
Leadership Team
Jeff Schneble
CEO
Ayaskant Sahu
Senior Engineering Manager
Recent News
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2026-01-07
2026-01-06
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2025-12-30
Company data provided by crunchbase