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Accenture · 22 hours ago

BPO Account Lead - HR

Chicago, IL

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

$132K/yr - $338K/yr

7+ years exp

Accenture is a leading global professional services company, and they are seeking a BPO Account Lead for their HR operations. This role involves driving transformation and innovation in the HR function, leading a high-caliber team, and managing client relationships to deliver technology-driven solutions.

Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing

No H1B

Responsibilities

Client Relationship Management: Build trusted relationships with senior client leaders and advise on shaping solutions that meet their evolving needs. Position Accenture as a strategic partner, influencing clients long-term strategies and securing ongoing business opportunities

Sales Growth and Account Expansion: Drive sales growth by expanding the scope of services and offerings delivered on your account. Identify and create new opportunities that align with client needs and goals

Technology-Driven Solutions: Lead client reinvention efforts by introducing and implementing emerging technologies that modernize client operations and enhance customer experience. Collaborate with business to ensure solutions drive continuous innovation and high performance

Complex Program Management: Oversee large-scale, multi-year programs ensuring delivery within scope, on time and within budget with ongoing focus on innovation. Manage cross-functional teams, mitigate risks and ensure delivery aligns with strategic goals

Team Leadership & Collaboration: Lead and inspire teams to design and execute actionable strategies. Work closely with multi-location teams to drive high performance and ensure the profitable delivery of our services

Innovation & Business Development: Continuously look for ways to expand services with the account, influence client strategy and drive business growth. Leverage your expertise and thought leadership to deliver forward-thinking solutions and position the firm as an industry leader

Qualification

HR/Talent domain experienceStakeholder relationship managementBPO operations knowledgeBusiness development skillsLeadership experienceStrategic thinkingTeam collaboration