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Caesars Entertainment · 3 weeks ago

Associate Director of Sales

NJ, United States

Full-time

Onsite

Lead/Staff, Director/Executive

Caesars Entertainment is a leader in the hospitality and gaming industry, and they are seeking an Associate Director of Sales to support the Director in managing Convention Sales and Hotel operations. The role involves leading a team to achieve revenue goals, ensuring customer satisfaction, and utilizing data-driven strategies to enhance business development.

Food and Beverage

Responsibilities

Support the Director as a key liaison for the region with operators in Convention Sales and Hotel to ensure customer engagement and satisfaction

Lead and manage assigned team members to achieve their quarterly/annual revenue goals and drive customer satisfaction and market share for Caesars Entertainment

Train and hold team members accountable for following process and procedure as it relates to responding to RFPs and contracting business

Coach and develop team members to utilize their resources to impact performance

Work with Human Resources and the Senior Vice President of Sales on team members not achieving their goals by putting them on performance improvement plans

Recruit and connect with qualified candidates for future open sales positions within the Meeting Sales division

Utilize company, division and individually crafted tools for recognizing role model performance within your team including nominating for company wide recognition, quarterly sales achievements and performance above and beyond standard such as contracting a new account for the company

Host team meetings on a consistent basis via Zoom and occasionally in person to build a stronger team connection, train and recognize your assigned team members

Utilize data and resources for accurate forecasting and pipeline management

Utilize data and technology platforms to drive business development and performance such as Tableau, Amadeus, SalesForce, LinkedIn, ZoomInfo, Knowland and CVENT

Consistently present new resources and tools that will support further achievement of quarterly/annual revenue goals

Ensure team members manage their sales pipeline to drive maximum business outcomes by ensuring they use the 90/50/10 coding and decision due date structure to accurately populate the forecast tools

Set realistic business development goals for your assigned team members to ensure that Caesars Entertainment brand is top of mind in order to drive new market share

Attend high value site inspections on-site to support closing contracted business for your team

Attend in-market sales appointments to support your assigned team members, provide on-site coaching and develop relationships with current and prospective accounts

Create new and exciting client events in-market to drive customer loyalty and present brand updates

Responsible for reviewing financial summaries on a consistent basis to understand regional and individual property performance as it relates to key metrics against Plan and Prior Year

In addition, reviewing and utilizing pace and position reports to drive specific sales activities to contract business where needed by property, year and month

Travel required

Qualification

SalesForceAmadeusTableauCVENTMS WordMS ExcelMS PowerpointLinkedInZoom Info

Required