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ResiCentral · 3 weeks ago

Manager, Underwriting - Government Team

United States

Full-time

Remote

Mid, Senior Level

7+ years exp

ResiCentral is seeking an Underwriting Manager to lead mortgage underwriting excellence. This role involves ensuring the quality and integrity of underwriting decisions, managing a pipeline of loans, and providing exceptional service to stakeholders while navigating complex loan scenarios.

CommercialConsultingFinancial Services

Responsibilities

Provide exceptional service to internal and external clients

Answer Underwriting scenarios submitted by Sales and be available to discuss items with Sales team

Be a resource to Underwriting Team (2nd signs, Level 2 and Level 3 trainings, volume overflow)

Supervise Underwriters (work with them on PFA’s, answer their questions)

Manage Pipeline Velocity and ensure assignment completion

Diagnosing and resolving loans that have fallen off the tracks

Resolving all escalations and enforcing the escalation policy

Aggregating escalation data and including into report

Review pipeline to identify loans that not moving forward and identify a solution

Review and sign off on conditions if escalated

Be on rotation and carry a pipeline due to volume overflow and backup a team member

Maintain UW knowledge by attending all weekly calls, continuous training seminars, etc

Qualification

Mortgage underwriting expertiseAutomated underwriting systemsFHA/VA loan underwritingLeadership skillsProblem-solving skillsCommunication skillsAttention to detailTeam playerSelf-starter

Required

Proficiency with automated underwriting systems such as DU and LPA

Entrepreneurial spirit: You are passionate about the ever-changing industry and thinking outside the box in an ambiguous start-up environment where everything does not always happen in 8 hours

Self-starter with strong work ethics and professionalism

Team-player and able to work autonomously to meet critical deadlines

Flexible with the ability to roll-up your sleeves to get things done

Strong written/verbal communication skills

Unwavering attention to detail

Provide exemplary service in all client interactions and communications; always uphold the ResiCentral service standards and exercise good judgment

High school diploma or GED required. BA or BS highly desired

7+ years of mortgage UW experience required, prefer 2 years of underwriting FHA/VA loans