The Salvation Army Southern California · 3 weeks ago
Wellness Center Compliance Manager-11-037-SC/Bell Shelter
Bell, CA
Full-time
Onsite
Entry, Mid Level
$80K/yr - $90K/yr
2+ years expThe Salvation Army Southern California is an international movement focused on meeting human needs. The Wellness Center Compliance Manager oversees non-clinical and administration aspects of the treatment program, ensuring compliance and providing support and training to staff.
Non-profit Organization Management
Responsibilities
Day to day management of a 75-bed state-licensed residential substance abuse treatment program within a 500-bed shelter and transitional living facility for single adults experiencing homelessness
In collaboration with the Clinical Director, assure contract compliance is met through appropriate implementation and documentation of the provision of evidence-based treatment practices for persons with substance use disorders, including persons who are dually diagnosed with co-occurring mental illness (including persons with the conditions of schizophrenia, major depressive disorder, PTSD, and/or serious impairments in the areas of work, family relations, thinking ability, or mood)
Ensure all program activities are aligned to achieve program goals stipulated in funder contracts, and individual recovery goals of participants
Work with the Clinical Director to design, implement, monitor, and evaluate clinical and operational aspects of the residential treatment program
Schedule and conduct intake assessments to maintain program census at no less than 80% occupancy
Develop outreach strategies to increase program entry amongst participants in the community
Oversee program revenue income and expenditures, including working with the Business Manager to prepare periodic funder invoices and financial/programmatic reports, and perform budget management activities
In collaboration with the Clinical Director, recruit, hire, train, supervise, and manage a performance disciplinary action to supervised staff. Conduct regular staff performance evaluations and provide monthly one-on-one supervision to subordinate staff
Supervise and ensure program staff are equipped with the appropriate skills and resources for carrying out their job functions
Enforce program rules and regulations; ensure protocols are in place for HIPAA compliance and participant confidentiality
Ensure participant crisis intervention support is handled by appropriate staff, as needed, including outside of normal working hours to the Clinical Director, on call clinical staff, or appropriate external support networks
Help create and maintain a therapeutic environment in which participants are viewed and understood in the context of their experience and are assisted in addressing the underlying causes of their substance abuse issues and homeless condition, with the ultimate goal of assisting participants transition successfully to permanent housing upon program completion
Implement and maintain direct outreach activities to maintain program census at no less than 95% capacity
Develop and actively maintain meaningful collaborations with other service providers, agencies, and organizations to support participant and program goals and to ensure participants have access to a broad range of services
Manage government grants and contracts for services to support the ongoing viability of the program, including collaborating with funders, preparing regular programmatic reports, and working with the Business Manager to prepare fiscal reports/invoices
Collaborate as a member of the Bell Shelter management team, supporting management staff and ensuring adequate staff and participant supervision is always provided. Present an appropriate image and serve as a role model to represent an image and work style that reflects Salvation Army values and culture
Ensure all programming and services, mandated reporting to government agencies, and general program operation function appropriately and according to best practices
Ensure all Wellness Center staff are and remain properly registered, certified, or licensed; maintain updated copies of relevant documentation, including code of conduct from relevant agency, in employee files and in a master file
Ensure all county and state training requirements, including annual HIV/STD training, are met by Wellness Center staff on an ongoing basis and that copies of all required trainings are present in employee files
Ensure that no medication, other than approved medication, is kept by clients in bed/locker areas, and ensure random surprise inspections are conducted to reinforce this policy
Ensure the medication rooms are compliant with all contract and state licensing requirements
Ensure all Wellness Center staff have and maintain up to date status on health screening forms, TB tests, First Aid/CPR certification on an ongoing basis; maintain updated copies of relevant documentation in employee files and in the master program file
Perform at least monthly audits of participant charts to ensure compliance with federal, state, and local laws and regulations
Perform all other assigned tasks as required by the Clinical Director, Facility Director, and/or their designees
Qualification
Required
Bachelor's degree in business management, social sciences, or related field required
At least 2 years of experience designing, implementing, managing, and monitoring social service programs
At least 2 years of experience managing, supervising, and training subordinate employees
At least 2 years of experience in managing contracts and/or government grants, including programmatic and financial reporting
Excellent management, communication (verbal and written), prioritizing, and problem-solving skills
Ability to plan, make sound decisions, and successfully lead others
Able to gather data and prepare documents for program grant reporting
Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint, Outlook) applications
Strong knowledge of electronic health records (EHR), such as Sage, HMIS
Strong time management & organizational skills
Preferred
Master's degree
Alcohol and Drug Counselor Certification or License
Company
The Salvation Army Southern California
The Salvation Army is one of the largest humanitarian organizations in the world. It is a sub-organization of The Salvation Army International.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.02MKey Investors
Federal Home Loan Bank of San Francisco
2019-09-23Grant· $0.02M
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