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Ergon Inc. · 1 day ago

Office Manager - Starkville Gas LP

Oktibbeha County, MS

Full-time

Onsite

Mid Level

3+ years exp

Ergon Inc. is a family-owned business with over 70 years of experience serving homes and businesses across the Southeast. The Office Manager is responsible for overseeing daily administrative, customer service, and billing operations, ensuring efficient workflows and high-quality customer service.

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Responsibilities

Oversee daily office operations to ensure efficient workflow, confidentiality, and compliance with company policies and industry regulations

Supervise and support office and customer service staff, coordinate scheduling, correspondence, and internal communications

Maintain office policies, procedures, documentation, and regulatory records, including safety and DOT requirements

Manage customer service operations, including account inquiries, payments, service requests, and timely issue resolution

Maintain accurate customer records, service histories, and data integrity for accounts, pricing, deliveries, and payments

Administer billing cycles, invoicing, payment processing, accounts receivable, collections, and customer credit balances using Cargas Energy

Prepare, reconcile, and analyze daily, weekly, and monthly financial and operational reports; assist with month-end close

Serve as the primary office subject-matter expert for Cargas Energy, including reporting, system updates, process improvements, and staff training

Coordinate with external accountants, management, and other stakeholders as needed

Qualification

Cargas EnergyOffice managementAccountingMicrosoft OfficeCustomer serviceSupervisory experienceEnergy industry experienceProblem-solvingOrganizational skillsCommunication skillsTeam leadership