Daktronics · 20 hours ago
Audio Video Field Service Engineer
Washington, DC
Full-time
Hybrid
Mid Level
$31/hr - $39/hrDaktronics is a leading company in digital LED display technology and audio systems. The Audio Video Field Service Engineer will provide on-site and remote technical support for Daktronics equipment, ensuring customer satisfaction through effective service and maintenance.
ElectronicsIndustrialManufacturing
No H1B
Hiring Manager
Scott Rose
Responsibilities
Providing service, installation, or support during an event at a customer site
Providing on-site technical and maintenance services for Control Systems and Display Systems
Leveraging your knowledge by training our Service Partners
Regularly participating in technical training on new and different products and systems to advance your technical knowledge to support Daktronics Customers
Actively creating and updating knowledge base articles for internal/external use
Perform other duties as assigned or needed to support the efforts of Daktronics
Providing technical over-the-phone support to internal and external customers
Responding to customers’ request for technical support primarily through incoming and proactive outbound calls
Providing software application installation/configuration support along with “how-to” assistance
Troubleshooting and solving basic to sophisticated hardware and software technical issues
Qualification
Required
Minimum of an associate degree plus relevant experience
Must be able to communicate effectively in a variety of settings
Positively and professionally able to work in stressful situations
Show personal commitment to continuously improve
Display a can-do attitude in good and bad times
Effectively exercise discretion and independent judgment
Strong computer skills: Internet navigation, word processing, spreadsheets, and Daktronics internal programs
Work effectively as a team member assisting when and where needed
Comfortable working from a home office location
Must be able to get a passport
Able to work at heights or from a ladder and able to carry ladder/tools/parts from vehicle to work site
Ability to lift, carry, and move up to 45 pounds
Ability to work in a variety of environments, including cold/hot weather, small spaces
Must be able to work nights and weekends based on pre-determined business need
Ability to travel by air and ground
Valid driver's license
Must be able to meet and maintain Daktronics Driving Eligibility Requirements
Motor vehicle records will be checked
Fluent in English, written and verbal
Applicants must be 18 years of age or older
Daktronics does not sponsor, renew, or extend immigration visas for this position
Preferred
Bachelor's degree preferred
Preferred majors include Electronics Engineering Technology, Computer Engineering Technology, A/V Broadcast, or similar programs
Will consider non-technical bachelor's degree if applicant also has previous experience demonstrating technical learning ability
Benefits
Company vehicle
Tools
Laptop
Phone
Field service clothing (shirts and jacket)
Safety equipment
Company
Daktronics
Daktronics is globally recognized for designing, engineering, and manufacturing advanced digital LED display technology and audio systems.
Founded in 1968
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-02-10IPO
Leadership Team
Brad Wiemann
President and CEO
Aelred Kurtenbach
Co-Founder
Recent News
2025-12-25
MarketScreener
2025-12-24
Company data provided by crunchbase