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Sono Bello · 9 hours ago

Patient Care Associate

Jacksonville, Florida, United States

Full-time

Onsite

New Grad, Entry Level

$100K/yr - $130K/yr

Sono Bello is America's top cosmetic surgery specialist, seeking a dynamic Patient Care Associate (PCA) passionate about aesthetics to join their team. The PCA will assist the lead Patient Care Consultant in conducting consultations and guiding patients through the Sono Bello process to help them choose procedures that align with their goals.

CosmeticsHealth CareMedical

Responsibilities

Collaborate daily with the Patient Care Consultant (the center’s lead sales consultant) and Area Sales Leader to achieve targets

Conduct consultations with new and existing patients to understand their goals and coordinate with surgical team members (Doctors) for their next steps

Educate patients on our approach, procedures, and financing options

Manage follow-ups with the clinical team and patients to ensure a seamless, positive experience

Develop and maintain a patient pipeline, including proactive follow-ups with prospective patients

Lead and inspire your center team to ensure the best possible patient experience

Qualification

Sales experienceConsultative sellingTechnology proficiencyInterpersonal skillsEmotional intelligenceTeam collaborationOrganizational skills

Required

Demonstrated history of sales success

Experience thriving in a fast-paced setting

Possess confidence, emotional intelligence, and credibility

Exhibit high integrity and maintain an excellent work ethic

Highly motivated and coachable individual

Works well in a team environment

Excels in a consultative setting while effectively overcoming objections

Ability to quickly build rapport, assess patient needs, and create urgency that drives action

Excellent interpersonal skills to build effective relationships with patients, physicians, and team members

Self-starter with strong accountability and motivation to hit and exceed performance targets (KPIs)

Maintains professionalism and composure under pressure

Exceptionally organized and able to prioritize competing responsibilities

Required to work the last three business days of the month, per our time off guidelines

Preferred

Prior sales experience or direct exposure to one-on-one consultative selling, especially in aesthetic industries such as plastic or cosmetic surgery, cosmetics, hair restoration, or laser hair removal

Technology proficiency, including MS Office and CRM tools for managing a sales pipeline, running financing, and scheduling