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Phreesia · 2 weeks ago

Lead Client Experience Manager

United States

Full-time

Remote

Lead/Staff

$230K/yr - $270K/yr

8+ years exp

Phreesia is committed to transforming healthcare delivery through their innovative SaaS platform. They are seeking a Lead Client Experience Manager to lead a team and work with digital advertising agency buyers and Life Science companies to enhance patient engagement and drive successful digital campaigns.

Health CareHospitalInformation TechnologyMedical

Responsibilities

Generate new business with media buying agencies/AORs/Life Science companies for appropriate brands that have patient and/or HCP-facing strategic imperatives

Cultivate thoughtful relationships to provide engagement solutions/media solutions to align with our clients' marketing strategies

Navigate with a great deal of independence to negotiate and increate opportunities to hit sales goals

Prepare/present capabilities presentations and product demonstrations

Lead strategic initiatives internally and externally that will help drive innovation and contribute to corporate goals

Develop strategic and creative account plans for managing agencies/ Life Science companies and their respective brand opportunities

Lead and manage a high performing team of ~4 Client Experience Managers/Associates as you contribute to team goals

Qualification

Digital sales experienceHealthcare experiencePeople managementDigital media expertiseClient presentationsCommunication skillsProblem-solving skillsTeam leadership

Required

Bachelors Degree and 8+ years of account or client facing experience in digital sales, media or creative agencies, healthcare publishing, or digital advertising

Healthcare experience required

Expertise with digital media vernacular and measurement

Proven people management and leadership experience

Enthusiasm to connect with clients within the NYC area as well as occasional travel to clients outside of the NYC area

Expertise to create client presentations that impress and lead to securing new business