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HUB International · 2 weeks ago

Technical Support Associate - Commercial Lines

West Hartford, CT

Full-time

Onsite

Entry Level

$19.54/hr - $34.07/hr

1+ years exp

HUB International is a leading insurance brokerage firm that empowers its employees to grow and make an impact. The Technical Support Associate will provide technical assistance and workflow support to the Commercial Service, Marketing, and Production team, ensuring quality service and efficient processing of various insurance-related tasks.

Financial ServicesInsuranceInsurTechRisk Management

Responsibilities

Support production and account managers with proposals and policy summaries

Enter data as required by insurance company automation systems

Handle correspondence and the clerical processing of accounts including applications, attachment processes, pre-renewal data collections and agency management system input

Process certificate of insurance requests which cannot be forwarded to the certificate processing team

Obtain and provide account managers, producers and marketing loss reports from our insurance carriers

Process quotations and binders for Workers Compensation Pool business and Flood Insurance for Commercial Lines clients

Maintain cancellation/reinstatement system for commercial accounts

Responsible for the invoicing of commercial policies

Policy checking and endorsement processing of automobile and workers compensation insurance policies

Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose

Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service

Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company

Other responsibilities as assigned by Manager