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Clayco · 4 hours ago

Procore Support Engineer

St Louis, MO

Full-time

Onsite

Mid Level

Clayco is a full-service, turnkey real estate development firm specializing in construction services across North America. They are seeking an experienced Procore Support Engineer to manage Procore instances, ensuring effective administration and user support while collaborating with project teams and stakeholders.

Real Estate

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Tom Vanasek

Responsibilities

Provide day-to-day administration of Procore, including user permission maintenance, tool configuration, integration variance reporting, and troubleshooting

Support end users through ticket resolution, technical and process guidance, and escalation management

Monitor system performance, oversee maintenance cycles, and coordinate with Procore support as needed

Assist with updates, new feature evaluation, maintenance releases, and rollout planning

Employ process standardization through tool configuration, ensuring consistent Procore usage enterprise-wide that support Clayco SOPs

Develop and maintain internal documentation including SOPs, work instructions, and other support materials

Collaborate with functional area leaders to align Procore configurations with business requirements and workflows

Participate in quality assurance checks to ensure governance compliance across all Procore instances

Support the Procore Support Manager in delivering enterprise-wide communication around Procore education resources, updates, and best practices

Support the delivery of reference materials

Serve as a Procore subject matter expert during onboarding, project mobilizations, and major system releases

Gather feedback from end users, identify trends, and recommend enhancements to improve system usability and operational alignment

Assist in the evaluation and testing of new Procore features

Support process improvement initiatives that elevate user experience and drive consistent, enterprise-wide tool adoption

Qualification

ProcoreConstruction technology systemsConstruction management processesAnalytical skillsTroubleshooting skillsProject management softwareTechnical documentationCustomer service skillsChange managementProcess improvementCollaboration skills

Required

Experience supporting construction technology systems, with Procore strongly preferred

Solid understanding of construction management processes and the financial workflows that support project planning and execution

Strong analytical and troubleshooting skills

Self-motivated with the ability to work independently and collaborate effectively within a team

Excellent communication and customer service skills

Capacity to produce clear, structured technical documentation

Proven ability to manage multiple priorities in a fast-paced operational environment

Prior experience administering Procore or similar PMIS (Kahua, Prolog, e-Builder, ProjectSite)

Familiarity with enterprise software governance models

Preferred

Experience supporting a multi-instance or large-scale software deployment

Exposure to training development, change management, or process improvement disciplines

Benefits

Discretionary Annual Bonus: Subject to company and individual performance

Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Company

Clayco

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering and construction firm.

Founded in 1984

Chicago, Illinois, USA

1001-5000 employees

http://www.claycorp.com/

H1B Sponsorship

Clayco has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (49)

2024 (33)

2023 (37)

2022 (22)

2021 (16)

2020 (19)