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CareDx, Inc. · 1 day ago

Director of Medical Affairs Training & Development

California

Full-time

Hybrid

Director/Executive

$160K/yr - $200K/yr

8+ years exp

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. The Director of Medical Affairs Training and Development will design, implement, and evaluate training programs for Medical Science Liaisons, enhancing their capabilities and ensuring effective onboarding and ongoing education.

BiotechnologyHealth CareHealth DiagnosticsInformation Technology

Responsibilities

Partner with Medical Affairs Leadership on planning, execution, and continuous improvement of the 12 week onboarding program for new MSLs and other Medical Affairs team members

Co-facilitator for onboarding modules, scientific content, systems training, field coaching, and certification

Collaborate with cross-functional stakeholders (e.g., legal, compliance, commercial, clinical) to integrate relevant content into onboarding

Design, develop and deliver Medical Affairs training plan, in collaboration with key stakeholders (e.g. Medical Directors, Medical Information & Content Development, MSL leadership) for each product and therapeutic area

Develop ongoing education initiatives (scientific updates, product refreshers, soft skills, systems/tools)

Curate and maintain scientific content to ensure alignment with current literature, product data, and therapeutic landscape

Maintain scientific communication/publication plan

In collaboration with the Directors, MSLs, monitor MSL performance trends to identify learning needs and tailor training accordingly

Contribute to the execution of team meetings (regional, national, NFM, etc.)

Collaborate on meeting agendas, speaker coordination, training workshops, and post-meeting assessments

Facilitate interactive live and virtual training sessions during regional, national, NFM meetings

Collaborate with LMS Admin team member to house and maintain curricula in CareDx University learning management system (ClearCo/Brainier platform)

Conducts fluency assessments with MSLs and create feedback loops to evaluate training effectiveness and ensure knowledge retention

Leverage insights from the field, compliance metrics, and leadership feedback to inform content updates

Develop and monitor metrics and KPIs to assess effectiveness of educational activities

Work cross-functionally with Medical Directors, MSL Directors, Compliance, Commercial Training, and external vendors to ensure consistency and quality of training materials

Manage logistics and timelines for training initiatives; oversee vendor deliverables and contracts as needed

Implements and monitors use of the learning management system (LMS) by Medical Affairs team members to optimize training content, cadence, and quality

Qualification

Medical Affairs experienceTraining developmentSolid organ transplantationLMS tools proficiencyInterpersonal communicationCoaching skillsLeadership skillsAttention to detailTeam-oriented mindsetPresentation skillsProject management

Required

Motivated and experienced Director of Medical Affairs Training and Development

Proven experience in training development and facilitation

Passion for operational excellence in a fast-paced, collaborative environment

Preferred

Strong knowledge of the diagnostics industry and medical affairs field dynamics

Excellent written, verbal, presentation, interpersonal communication, facilitation, coaching and leadership skills

High attention to detail and a proactive, team-oriented mindset

Proficient in Microsoft Office, LMS tools, and virtual collaboration platforms (e.g., Zoom, MS Teams), experience with LMS preferred (ClearCo/Brainier Platform)

Ability to travel up to 30% for team meetings, onboarding, and field support

Advanced degree (PharmD, PhD, MD, NP, PA, or relevant scientific degree) preferred

Experience in solid organ transplantation or immunology, preferred

8+ years related or clinical experience with minimum 5+ years of experience in Medical Affairs, MSL, or medical training roles

Prior training and development experience required/highly preferred

Experience in managing high-performing teams

Strong business acumen, vision, and perspective

Benefits

Health and welfare benefits, including a gym reimbursement program

401(k) savings plan match

Employee Stock Purchase Plan

Pre-tax commuter benefits

Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow

Company

CareDx, Inc.

CareDx, Inc., headquartered in South San Francisco, is a precision medicine company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers.

Founded in 1998

Brisbane, California, USA

501-1000 employees