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Invenergy · 3 days ago

IT Business Applications Manager

Chicago, IL

Full-time

Onsite

Senior Level

$135K/yr - $160K/yr

5+ years exp

Invenergy is an innovative energy company that provides power generation and storage solutions globally. The IT Business Applications Manager will oversee the SharePoint and CRM Programs, coordinating team tasks and managing project roadmaps to enhance business applications and user adoption.

ConsultingEnergyEnergy EfficiencyMarketingRenewable Energy

Growth Opportunities

No H1B

Responsibilities

Develop a comprehensive, coherent and effective Microsoft SharePoint Program as well as a Dynamics 365 Program

Provide monthly updates to leadership on the current progress and plan for the SharePoint and Dynamics 365 Programs

Work closely with the Technology Adoption Manager to measure and improve user adoption of the SharePoint and Dynamics 365 programs as well as develop end-user training programs

Direct a team of system analysts responsible for the ongoing maintenance, management and development of business applications

Manage a Technical Service Catalog to ensure that it is up to date, supports IT and is useful to the organization

Improve the existing support process for business applications by reducing the number of incidents/support cases escalated either by providing standard resolutions and/or knowledge to the IT Service Desk

Ensure adherence to proper QA, UAT and regression testing for any business application enhancements

Build and execute an operational plan for managing and monitoring business applications and performance of those applications

Provide weekly status reports and develop business applications metrics for reporting to leadership and to help manage the team

Directs a portfolio of applications projects, often serving as the project manager and/or hands-on technical resource

Partner with other functional IT groups across the organization to ensure alignment of application roadmaps and to facilitate change management process

Help to facilitate and communicate the weekly change management plan to business application owners and ensure the proper testing of those changes

Develop and maintain a common repository of systems documents, SOPs, user training documents

Qualification

SharePoint managementDynamics 365 managementProject managementData analyticsData visualizationReport writingCommunication skillsInterpersonal skillsCritical thinkingProblem-solvingPresentation skills