Customer Service Temp jobs in United States
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This job has closed.
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Solomon Page ยท 1 day ago

Customer Service Temp

positionUnited States
timeContract
remoteRemote
seniorityNew Grad, Entry Level
money$20/hr - $20/hr

Solomon Page is a staffing and executive search solutions provider, and they are seeking a remote Customer Service Representative for a 3-4 month assignment. The ideal candidate will support customers through various channels while troubleshooting and resolving issues effectively.

Asset ManagementConsultingProfessional Services
Hiring Manager
Alana Capone
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Responsibilities

Support chat, phone, and ticket queues
Troubleshoot and investigate issues effectively with customers
Diagnose and resolve customer issues efficiently and escalate when necessary
Act as liaison between customers and support team
Log customer interactions using CRM software to help process improvements
Maintain a positive, empathetic, and professional attitude towards customers at all times

Qualification

Customer service skillsSalesforce CRMProblem-solving skillsCommunicationAttention to detail

Required

Strong communication and customer service skills
Experience with Salesforce CRM or another ticketing system
Ability to work independently
Ability to remain calm under pressure and handle difficult customer interactions with empathy and patience
Strong problem-solving skills and attention to detail

Benefits

Medical
Dental
401(k)
Direct deposit
Commuter benefits

Company

Solomon Page

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Glassdoor3.8
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Founded in 1990, Solomon Page is a leading staffing and executive search firm headquartered in New York City with offices across the United States.
dateFounded in 1990
location
New York, New York, USA
people-size1001-5000 employees
web-link
https://solomonpage.com

Funding

Current Stage
Late Stage

Leadership Team

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Lloyd Solomon
Managing Director
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Rachel Tigges
CMO
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Company data provided by crunchbase