Allegiant · 1 month ago
Ground Operations Agent
Clearwater, FL
Part-time
Onsite
Entry Level
$16/hr - $16/hr
1+ years expAllegiant is a company focused on providing operational support to airport Ground Operations and Customer Service Agents. The Ground Operations Agent is responsible for overseeing various operational tasks, ensuring safety regulations are followed, and assisting customers with their needs at the airport.
AerospaceLeisureTransportation
No H1B
Responsibilities
Coordinate and direct duties and activities of Customer Service/Ground Operations (Cross-Utilized) agents
Interface with supervisors, leads and all departments to ensure that service issues are addressed and/or corrected to ensure quality of service
Ensure that all company safety rules (including dangerous goods handling and awareness) are being adhered to
Report safety hazards and incidents to supervisor
Perform functions of a Customer Service/Ground Operations (Cross-Utilized) Agent, must be able to work flexible hours, including nights, weekends and holidays and must be able to stay for irregular operations
Schedule based upon operational need and seniority
Assign employees to work specific job functions as needed
Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Ensure FAA, Allegiant Air and airport regulations are followed
Assist Customers with special needs, i.e., Customers who need assistance in boarding
Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas
Marshal in the planes and push back the aircraft
Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc
Lead by example and motivate team members
Ability to read and write English
Coordinate, provide training and ensure training requirements are met for all employees, i.e., new hires, recurrent, supplemental and local training issues
Other duties as assigned
Qualification
Required
Combination of Education and Experience will be considered
Must be authorized to work in the US as defined by the Immigration Act of 1986
Must pass a Criminal Background Check
Education: High School Diploma/GED
Years of Experience: Minimum one (1) year Customer Service experience, airline industry experience
Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job
Must be at least 18 years of age and possess a valid driver's license
Preferred
Allegiant Customer Service and Ground Operations procedures, basic computer skills, general knowledge of office equipment
The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude
Must be able to communicate with internal and external customers with professionalism and integrity
Must be well groomed and adhere to dress code policy
Ability to work efficiently under time constraints
Must be willing to work a flexible schedule including nights, weekends and holidays
Benefits
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Sick time
Company
Allegiant
Las Vegas-based Allegiant (NASDAQ: ALGT) is focused on linking travelers in small cities to world-class leisure destinations.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$890M2025-06-10Post Ipo Debt· $144M
2023-09-29Post Ipo Debt· $196M
2022-08-10Post Ipo Debt· $550M
Leadership Team
Gregory Anderson
Chief Executive Officer
Robert Neal
President
Recent News
2026-01-23
2026-01-16
2026-01-16
Company data provided by crunchbase