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Plante Moran · 3 hours ago

Microsoft Exchange and Teams Engineer

Chicago, IL

Full-time

Hybrid

Mid Level

$90K/yr - $140K/yr

3+ years exp

Plante Moran is a leading audit, tax, consulting, and wealth management firm, committed to a culture of growth and well-being for its employees. The Microsoft Exchange and Teams Engineer will be responsible for supporting internal communications solutions, including Microsoft Exchange Online and Teams, while leading infrastructure projects and providing support for escalated incidents.

AccountingConsultingFinancial ServicesInsuranceTax ConsultingWealth Management

Growth Opportunities

No H1B

Hiring Manager

Christopher DeLuca

Responsibilities

Responsible for designing, administering, and establishing system standards for messaging and communication team solutions including, but not limited to:

Microsoft Exchange Online, and email security

Microsoft Teams, with a focus on Unified Communications (Chat, Video, Voice, and Meetings)

Voice, Video Conferencing, and Fax services

Lead infrastructure and security related projects from idea generation to implementation, including selection, recommendation, design, testing, and implementation of various solutions

Provide support, analysis, and remediation on escalated support incidents from our help desk on Microsoft Exchange Online, Outlook, Email Security (Phishing, Malware, SPAM), Microsoft Teams (including voice), telecommunications services, video conferencing, and other communications solutions

Perform solution administration tasks, including reviewing and monitoring event logs/performance KPIs and baselines

Create and maintain accurate technical documentation

Manage and maintain positive working relationships with vendors

Develop and test disaster recovery, incident response, and business continuity plans. Capacity planning and yearly budgeting

As-needed participation in after-hours maintenance windows to update, change, and install various systems

Occasional participation in the On-Call Rotation

Qualification

Microsoft Exchange OnlineEmail securityMicrosoft TeamsPowerShell scriptingEDiscoveryEntra IDMicrosoft 365 suiteTCP/IP networkingQuality of ServiceTechnical documentation

Required

At least 3 years of experience designing, implementing and maintaining Microsoft Exchange Online and email security solutions

Working experience with eDiscovery, Litigation Hold, and compliance processes

Strong PowerShell scripting skills

Knowledge of external email routing and configuration including MX records, SPF, DMARC, DKIM, etc

Entra ID and familiarity with the Microsoft 365 / M365 suite of solutions

This position may require occasional travel

Preferred

Bachelor's Degree in Information Technology, Business, or related major is preferred

Knowledge of the following is not required, but will help you stand out: Microsoft Teams (Focus on Unified Communications - Chat, Meetings, Video, Voice, e911)

Working knowledge of TCP/IP networking and familiarity with Quality of Service - QoS

Microsoft Teams Room Systems and video conferencing room solutions

Microsoft 365 Copilot