Ultra Machining Company (UMC) · 3 weeks ago
Technical Sales Account Manager
Ultra Machining Company (UMC) is a privately owned manufacturer known for producing highly complex parts with precision. The Technical Sales Account Manager will manage customer accounts, provide expert recommendations on manufacturability, and ensure seamless delivery of products and services while fostering strong customer relationships.
IndustrialIndustrial EngineeringMachinery ManufacturingManufacturing
Responsibilities
Leverage technical knowledge to align quotes with machine capabilities and processes
Review and manage customer quotes, ensuring accuracy and feasibility
Collaborate with internal departments to deliver timely, accurate quotes
Provide technical support on dimensions, manufacturability, and design optimization
Prepare for and execute site visits, including presentation and logistical planning
Build and maintain strong customer relationships as their primary point of contact
Conduct quarterly business reviews to evaluate performance and identify improvement opportunities
Align internal planning with customer projections, ensuring timely delivery and accuracy
Verify purchase orders, confirm dock dates, and conduct open order reviews
Provide strategic recommendations to enhance customer satisfaction and operational efficiency
Provide design-for-manufacturability expertise to ensure production optimization
Work with engineering and manufacturing teams on new product introductions
Work closely with other departments to drive operational excellence and meet customer expectations
Qualification
Required
Bachelor's degree or equivalent work experience
5+ years of experience in contract manufacturing or machining
2+ years in engineering, sales, or customer service in a technical environment
Proficient knowledge of GD&T
Strong mechanical aptitude and understanding of manufacturing processes
Exceptional data analysis and blueprint interpretation skills
Excellent communication, organization, and negotiation abilities
Ability to manage multiple projects with high accuracy in a fast-paced environment
Proficiency in Excel, Word, PowerPoint, and Microsoft Project
Flexibility to travel up to 5%, including occasional overnight trips
Preferred
ERP system experience
Knowledge of medical device (ISO13485) or aerospace (AS9100) industries
Benefits
Generous PTO: Start with 3 weeks of paid time off per year, with accrual starting on day one.
Comprehensive Benefits: Medical, dental, vision, short- and long-term disability, and paid holidays.
401k Match: Dollar-for-dollar matching up to 5%.
Professional Growth: Tuition reimbursement for professional development.
Company
Ultra Machining Company (UMC)
Ultra Machining Company is a premiere manufacturer of complex, precision machined parts and assemblies for customers across medical, aerospace, commercial, energy, and industrial markets.