ExpertHiring · 4 weeks ago
Cleaning and Restoration\-Operations Director #ESF9126
Woodway, Texas, United States
Full-time
Onsite
Lead/Staff, Director/Executive
$65/hr - $65/hr
3+ years expExpertHiring is seeking an Operations Director for their client in the Repair and Maintenance Services industry. The role involves overseeing daily operations of carpet cleaning and water restoration departments, managing teams, ensuring compliance with safety standards, and serving as the primary point of contact for clients.
EmploymentRecruitingStaffing Agency
Responsibilities
Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety standards
Manage and schedule teams for efficient execution of water restoration, carpet cleaning, and related services
Conduct quality control inspections to ensure adherence to IICRC standards and company protocols
Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs to maintain quality, provide leadership, and ensure smooth operations
Train and mentor team members on techniques, safety procedures, and equipment use, ensuring they stay up-to-date with industry standards
Ensure compliance with OSHA regulations, safety policies, and maintain proper documentation of safety protocols and training
Serve as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction
Work with upper management to set and achieve operational goals, drive revenue growth, and monitor key performance indicators
Assist in developing and implementing new procedures to streamline operations and improve service delivery
Maintain and track inventory of equipment and supplies, ensuring all resources are readily available and maintained in good working order
Oversee reporting and documentation for all restoration and cleaning projects, including work orders, client records, and billing information
Qualification
Required
Minimum of 3-5 years of experience in water restoration and carpet cleaning operations
Proven experience in team management and leadership roles
Strong organizational, communication, and customer service skills
Ability to work in a fast-paced, hands-on environment, handling multiple projects at once
Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools
Preferred
Preferred Certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in
Benefits
Access to Company Vehicle!
Bonus based on performance!
Health insurance!
Opportunity for advancement!
Training & development!
Company
ExpertHiring
ExpertHiring offers a wide range of search services to meet specific hiring and staffing requirements in companies and other agencies.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Champaneria
Founder/CEO
Company data provided by crunchbase