West Monroe · 2 weeks ago
Senior Manager, Technology Transformation & Program Leadership
Seattle
Full-time
Hybrid
Senior Level, Lead/Staff
$213K/yr - $250K/yr
8+ years expWest Monroe is seeking a Senior Manager to join their Operations Excellence practice within the Enterprise Strategy & Execution discipline. This role focuses on leading large-scale enterprise technology transformations and acting as a trusted program leader and advisor to clients, ensuring alignment across business strategy, technology delivery, and value realization.
Business DevelopmentConsultingInformation ServicesInformation TechnologyService Industry
No H1B
Responsibilities
Lead Enterprise Technology Transformations
Serve as the program leader for large-scale enterprise technology transformations, coordinating business, technology, and change workstreams across multiple stakeholders
Act as a trusted advisor to executive sponsors, translating strategy into executable roadmaps and driving informed decision-making
Ensure programs deliver measurable business outcomes through strong governance, risk management, and value realization
Design, stand up, and lead Transformation Offices that integrate program governance, technology delivery, change management, enterprise architecture alignment, and benefits tracking
Assess client readiness and define operating models required to execute complex, technology-enabled transformations
Partner with client IT and architecture leaders to ensure alignment between business capabilities, application landscapes, and delivery sequencing
Lead and govern third-party system integrators, holding delivery partners accountable for scope, quality, timeline, and outcomes
Support SI selection, mobilization, and execution, acting as an independent advisor to the client throughout the lifecycle
Proactively manage delivery risks, dependencies, and executive escalations across vendors
Own delivery on engagements of moderate to high complexity, including scope, budget, profitability, team leadership, and client satisfaction
Partner with ES&E and technology leadership to shape firm strategy, offerings, and go-to-market approaches for technology-enabled transformation
Collaborate with industry leaders to tailor solutions for priority markets and clients
Support Directors and Partners in identifying, shaping and pitching projects to new prospects and existing clients
Develop SOWs, pricing models, and delivery approaches that balance client value and firm economics
Contribute to thought leadership through presentations, points of view, and external publications
Lead, mentor, and develop Managers and Consultants, modeling West Monroe values in client and internal settings
Serve as a Career Advisor, supporting performance management and professional growth
Actively participate in recruiting and talent development efforts
Qualification
Required
Bachelor's degree or equivalent experience required
8+ years of experience leading complex programs or portfolios, including enterprise technology transformations; with at least one of the following:
3 full lifecycle major system implementations (e.g. ERP, CRM, HCM) with project/program management roles
5+ years as part of a transformation office overseeing a large portfolio of initiatives and managing value realization
Lead technology workstream for a merger or carveout in a moderate-to-high complexity transaction
Proven experience leading programs involving third-party system integrators, including vendor governance and executive-level issue management
Experience operating within or establishing Transformation Offices, PMOs, or integrated governance models
Working knowledge of enterprise architecture concepts, including business capabilities, application landscapes, and integration considerations
Strong understanding of program and portfolio governance approaches (PMI, waterfall, Agile, SAFe)
Excellent executive communication skills, with the ability to synthesize complex topics into clear, actionable insights
Business development experience, including account growth, proposal development, and pricing
Ability to work permanently in the United States without sponsorship
Ability to travel up to 50%
Benefits
Medical, dental, vision, and basic life insurance
401k plan
Employee stock ownership program
Annual bonuses
Unlimited flexible time off
Ten paid holidays throughout the calendar year
Ten weeks of paid parental leave
Company
West Monroe
West Monroe offers digital transformation, analytics, cloud, cyber security, business advisory, and management consulting services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
MSD Partners
2021-10-15Series Unknown
2020-01-07Acquired
Leadership Team
Gil Mermelstein
Chief Executive Officer
Kevin McCarty
Co-Founder & Executive Chairman of West Monroe
Recent News
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