Block Imaging ยท 3 weeks ago
Field Service Engineer - Apprentice
United States
Full-time
Remote
New Grad
$66K/yr - $68K/yr
1+ years expBlock Imaging is a company that provides essential services to healthcare professionals. They are seeking a Field Service Engineer Apprentice to gain hands-on experience and mentorship in maintaining and repairing medical imaging equipment. The role involves technical training and practical experience under the guidance of experienced engineers.
Health CareMedical Device
Responsibilities
Service, maintain, and repair medical imaging equipment at various customer locations
Evaluate equipment performance, troubleshoot issues, and perform preventive maintenance, installations, calibrations, and repairs to ensure systems meet OEM specifications and customer expectations
Diagnose and resolve electronic, mechanical, and network-related problems under the direction of senior engineers, continuously developing technical skills and industry knowledge
Document service activities, procedures, and best practices; assist in training and educating end users on proper equipment operation and maintenance
Communicate effectively with management and team members by providing project updates, reporting issues, and identifying opportunities for improvement
Provide professional, courteous, and knowledgeable on-site representation of the company, maintaining strong customer relationships
Support continuous improvement by sharing field feedback, contributing to process enhancements, and pursuing ongoing learning in new technologies and repair methods
Other duties as assigned
Qualification
Required
Demonstrates strong mechanical skills and a proactive, solution-oriented approach to troubleshooting using initiative and critical thinking
Effectively sets goals, prioritizes tasks, and manages multiple projects while meeting deadlines and maintaining attention to detail
Communicates clearly and professionally, both verbally and in writing, with strong active listening skills
Builds and maintains positive working relationships with team members, customers, and vendors; fosters open communication and shared success
Responds confidently and professionally to changing priorities and challenges, using sound judgment and maintaining composure
Demonstrates a commitment to delivering exceptional service and ensuring customer satisfaction
Holds self-accountable for high performance standards and consistently delivers quality work on schedule
Proficient in Microsoft Excel, Word, Outlook, and internet research
Skilled in using computer diagnostic software and hardware
Accurate and efficient in database entry and management
Self-starter who uses downtime productively and seeks opportunities to contribute
Maintains a thorough understanding of safety procedures and adheres to all regulatory requirements
Must possess a valid driver's license and maintain a safe driving record
Must be 21 years of age or older to operate company vehicles
Must successfully complete a Motor Vehicle Record (MVR) check, criminal background check, and drug screening
Must pass a Department of Transportation (DOT) medical exam and, if required, a written test to operate rental trucks or fleet vehicles
Must comply with on-the-job driver safety training when operating company or rental vehicles
Exhibit the Block Core Values of Community, Respect, Integrity, Pursuit of Excellence, and Innovation
Education: Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field
Experience: Equivalent military training or experience in a technical specialty may also be considered
Minimum of one year of hands-on mechanical and/or electrical experience
Demonstrated mechanical aptitude through a combination of work experience and/or relevant training
This position requires the ability to work independently with minimal supervision
Frequent physical activities including bending, stooping, reaching, climbing, kneeling, and twisting
Occasional lifting and/or pushing/pulling of equipment or materials weighing between 25 and 75 lbs
Regular use of hands and fingers for keyboarding, phone work, and handling tools or components
Periods of sitting for administrative tasks, documentation, and communication
This position will involve up to 50 percent travel; flexibility to travel when needed is required
Moderate noise levels are common; occasional exposure to loud noises may occur but typically does not require hearing protection
Physical activity that often requires exposure to machinery
Occasional exposure to hazardous materials; appropriate safety protocols and Material Safety Data Sheets (MSDS) are provided and must be followed
Benefits
Health, Vision, Dental & More
Paid Time Off
Annual Bonus Opportunities
401(k) Investment Plan & Budgeting
Team Member Perks Program
Tuition Assistance
Employee Referral Bonus Program
Paid Parental Leave
Company
Block Imaging
Block Imaging is a medical device company providing imaging equipment and spare parts.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Crawford
Chief Executive Officer
Recent News
2025-08-14
PharmiWeb.com
2025-02-14
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