Kasa · 3 weeks ago
Regional Vice President of Portfolio Operations
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager, seeking a strategic, commercially driven senior leader to oversee a regional portfolio of multifamily short-term rental apartments, hotels, and apartment-hotel properties. The Regional Vice President of Portfolio Operations will manage a diverse portfolio, ensuring alignment with commercial strategies and owner expectations while leading high-performing teams to deliver exceptional guest experiences.
HospitalityHotelTravel
Responsibilities
Oversee a regional portfolio of multifamily short-term rental apartments, hotels, and apartment-hotel properties
Manage a multi-market portfolio, ensuring regional goals both inform and align with Kasa’s broader commercial strategies and owner expectations
Act as a business owner responsible for leading other General Managers and ensuring commercial and operational success across a diverse portfolio
Translate strategies into actionable regional business plans that deliver measurable results
Bridge hospitality operations with business strategy to drive sustained profitability, guest experience, and reputation, as well as asset-level value creation
Lead a team of Portfolio and Area General Managers within your region while serving as the central leadership point for a Regional POD
Work cross-functionally with Revenue Management, Sales, Marketing, Finance, and Guest Experience to ensure commercial and operational strategies are effectively translated into property-level execution
Shape how resources are deployed, how portfolio performance is optimized, and how strategies are designed to strengthen both business outcomes and partner relationships
Ensure your region’s teams are high-performing, well-coached, and representative of Kasa’s values, culture, and brand promise
Develop and implement scalable financial processes that enable P&L owners to proactively manage revenue, expense, and profit goals
Partner with Revenue Management, Finance, and Operations to identify root causes of underperformance and implement targeted improvement plans
Establish frameworks for cost control and margin expansion that align with owner and partner expectations
Standardize regional KPIs and quality metrics to ensure balanced performance across guest satisfaction, profitability, and partner retention
Define and prioritize property CapEx and activation initiatives that place quality at the forefront, enhancing property performance, guest experience, and alignment with brand standards
Build and develop a bench of high-performing leaders, ensuring all Portfolio and Area GMs have clear ownership of outcomes
Implement structured training, coaching and development programs to elevate commercial and operational acumen across teams
Coach GMs and AGMs to confidently prepare and present budgets and performance narratives to ownership, ensuring clear alignment with owner expectations, market context, and the financial story
Enforce clear accountability mechanisms, ensuring every leader “knows their numbers” and manages to measurable business results
Reinforce a culture of performance, Fearless Feedback, and continuous improvement through consistent communication and structured review cadences
Develop and drive comprehensive regional business plans that connect operational execution with key commercial strategies - including Revenue Management, Sales, and Marketing - to achieve portfolio and partner objectives
Translate Kasa’s strategic priorities into actionable, data-informed initiatives that improve revenue quality, profitability, and partner value creation
Ensure P&L leaders understand and activate the commercial levers available to them, fostering collaboration between Operations and commercial functions to maximize portfolio performance
Strengthen alignment with ownership and investment partners by clearly articulating strategic goals, progress, and financial outcomes, reinforcing Kasa’s position as a trusted and proactive operator
Implement decision-making frameworks that enable faster execution and clarity of ownership
Create scalable processes that adapt to new property types and asset complexities (hotel, multi-family, apart-hotel)
Champion continuous improvement through creating feedback loops and post-mortems to refine playbooks, staffing models, and service standards
Qualification
Required
10+ years of experience in progressively senior leadership roles within hospitality operations, hotel asset management, real estate operations, or multi-site service industries, with a proven ability to translate commercial strategy into operational execution
Previous General Manager experience is required, demonstrating firsthand understanding of property-level operations, team leadership, and P&L accountability
Proven ability to manage multi-market P&Ls and lead geographically distributed teams of both salaried and hourly staff
Demonstrated success in balancing operational excellence with financial performance and commercial partnership management
Strong background in people leadership: decisive in hiring, developing, and exiting talent as needed to maintain a high-performing culture
Experience managing owner or institutional partner relationships, with a track record of effective communication and performance reporting
Adept at financial storytelling, data-driven decision-making, and executive-level communication
Deep operational acumen, combined with the ability to think strategically and act as a business partner to cross-functional and ownership stakeholders
Comfortable navigating fast-paced, complex environments where innovation, problem-solving, and adaptability are critical
Preferred
MBA or equivalent degree preferred
Background in hospitality operations, hotel asset management, or real estate ownership/representation
Experience in a technology-enabled hospitality or real estate environment
Exposure to institutional partnerships or portfolio-level commercial management
Natural executive presence and polish; able to represent Kasa effectively with internal and external stakeholders
Benefits
Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa’s across the country!
Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates.
Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work.
401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match.
Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most.
Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more!
Company
Kasa
Kasa is the industry-standard brand and operator of flexible accommodations.
H1B Sponsorship
Kasa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2021 (6)
Funding
Current Stage
Growth StageTotal Funding
$166.3MKey Investors
SLWRibbit CapitalFirstMark
2025-08-19Series Unknown· $40M
2023-10-31Series C· $70M
2022-12-08Series C
Recent News
2026-01-16
2025-09-19
Company data provided by crunchbase